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What is Niswey WhatsApp HubSpot Automation?

Are you currently using both HubSpot and WhatsApp? If so, have you thought about integrating these two powerful platforms? The integration of HubSpot with WhatsApp enables small businesses to communicate seamlessly with their customers on WhatsApp, all while meticulously logging every interaction in HubSpot's CRM. By merging these platforms, you can gain a holistic understanding of your customer service exchanges, which aids in more effective communication management. With the HubSpot and WhatsApp combination, you can leverage WhatsApp alongside HubSpot's impressive features, including the creation and storage of message templates and the ability to send various content types. This integration permits you to address customer service inquiries directly from HubSpot, leading to a more efficient messaging approach. Furthermore, you can keep track of conversation histories on each customer's timeline in HubSpot, so you won't have to rely on your phone for updates. Share a variety of content such as text, images, videos, and links while ensuring that all messages received are recorded for easy access. You can also design and save message templates for quicker responses. However, it is essential to acknowledge that while this integration enhances your messaging capabilities, it does not support bulk or automated messaging. By adopting this integration, you can take your customer service experience to the next level, fostering stronger relationships with your clients. Ultimately, this combination could lead to increased customer satisfaction and loyalty.

What is 360 Textolic?

360 Textolic functions as a sophisticated multichannel messaging solution that enables sales, marketing, and support teams to engage with customers directly through their CRM systems. It supports over 11 various communication channels, including SMS, WhatsApp, RCS, Telegram, and Messenger, all integrated into a unified interface. With features such as bulk messaging, personalized outreach, automated scheduling, no-code chatbots, and smooth CRM integration, Textolic improves response rates while streamlining communication and reducing the reliance on multiple tools. Users can tailor their campaigns, automate follow-ups, and evaluate performance through built-in reports and analytics. This platform is especially advantageous for companies using Salesforce, HubSpot, or Zoho, as it reduces operational expenses while enabling extensive outreach efforts. Organizations worldwide rely on 360 Textolic for a faster, more intelligent, and tailored method of effectively interacting with their customers. Additionally, it allows teams to dedicate more time to fostering relationships instead of managing the complexities of communication logistics, ultimately leading to enhanced customer satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
WhatsApp
Facebook Messenger
Salesforce
Telegram

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
WhatsApp
Facebook Messenger
Salesforce
Telegram

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Niswey

Date Founded

2011

Company Location

India

Company Website

www.niswey.com

Company Facts

Organization Name

360 Degree Cloud Technologies Private Limited

Date Founded

2012

Company Website

360degreecloud.com/360-textolic/

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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