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What is WhatsEra?

A recent survey reveals that 68% of users consider WhatsApp the most efficient way to communicate with businesses. As your trusted WhatsApp Business Solution Provider, we strive to enhance the connection between you and your customers through this popular platform. With WhatsEra, you can take advantage of list messages to present your offerings in a single, cohesive format, eliminating the hassle of sending multiple messages for various products. Moreover, our system allows for the creation of automated responses and chatbots equipped with buttons and list messages, facilitating quick responses to customer queries. This capability not only optimizes your communication processes but also helps you conserve precious time by effectively handling routine inquiries and responses. Furthermore, our platform consolidates all customer interactions in one centralized location, enabling you to dispatch tailored messages and attachments, as well as various message types like buttons and lists, to individual clients, thus elevating your customer service quality. By implementing these innovative tools, you can greatly enhance your customer engagement while ensuring a streamlined and professional workflow. Ultimately, maximizing these features will lead to stronger relationships with your customers as you respond to their needs more effectively.

What is ValueText?

ValueText is a dynamic messaging tool tailored specifically for Salesforce users, facilitating seamless communication across multiple channels, including SMS, WhatsApp, and Telegram. Users can easily initiate text conversations from their Salesforce records, encompassing contacts, leads, opportunities, and even custom entities, making engagement straightforward and efficient. The application features a central Chat Console and Converse Inbox to effectively manage customer interactions, ensuring that all communication is consolidated within a single platform. Users have the ability to personalize their messaging experience by incorporating custom labels, leveraging dynamic templates, sharing files and audio messages, scheduling texts, and establishing automated responses, among other functionalities. For those who need to distribute messages to numerous recipients simultaneously, ValueText streamlines this task through List Views, Reports, or Campaigns, making bulk communication hassle-free. Custom messages can be created, or existing templates and bots can be utilized to enhance the efficiency of interactions. If you’re looking to improve productivity and save time, ValueText enables the automated sending of SMS and WhatsApp messages directly within Salesforce using native automation tools, allowing users to quickly confirm appointments, send reminders, offer special deals, and more. This ensures that users remain focused on their core responsibilities while improving their communication workflows. Overall, this holistic messaging solution not only increases operational efficiency but also strengthens customer relationships by providing timely and relevant interactions.

Media

Media

Integrations Supported

WhatsApp
Salesforce
Telegram

Integrations Supported

WhatsApp
Salesforce
Telegram

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WhatsEra

Company Website

whatsera.com

Company Facts

Organization Name

ValueText

Date Founded

2017

Company Location

India

Company Website

valuetext.io

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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