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A recent survey reveals that 68% of users consider WhatsApp the most efficient way to communicate with businesses. As your trusted WhatsApp Business Solution Provider, we strive to enhance the connection between you and your customers through this popular platform. With WhatsEra, you can take advantage of list messages to present your offerings in a single, cohesive format, eliminating the hassle of sending multiple messages for various products. Moreover, our system allows for the creation of automated responses and chatbots equipped with buttons and list messages, facilitating quick responses to customer queries. This capability not only optimizes your communication processes but also helps you conserve precious time by effectively handling routine inquiries and responses. Furthermore, our platform consolidates all customer interactions in one centralized location, enabling you to dispatch tailored messages and attachments, as well as various message types like buttons and lists, to individual clients, thus elevating your customer service quality. By implementing these innovative tools, you can greatly enhance your customer engagement while ensuring a streamlined and professional workflow. Ultimately, maximizing these features will lead to stronger relationships with your customers as you respond to their needs more effectively.
What is ValueText?
ValueText is a dynamic messaging tool tailored specifically for Salesforce users, facilitating seamless communication across multiple channels, including SMS, WhatsApp, and Telegram. Users can easily initiate text conversations from their Salesforce records, encompassing contacts, leads, opportunities, and even custom entities, making engagement straightforward and efficient. The application features a central Chat Console and Converse Inbox to effectively manage customer interactions, ensuring that all communication is consolidated within a single platform. Users have the ability to personalize their messaging experience by incorporating custom labels, leveraging dynamic templates, sharing files and audio messages, scheduling texts, and establishing automated responses, among other functionalities. For those who need to distribute messages to numerous recipients simultaneously, ValueText streamlines this task through List Views, Reports, or Campaigns, making bulk communication hassle-free. Custom messages can be created, or existing templates and bots can be utilized to enhance the efficiency of interactions. If you’re looking to improve productivity and save time, ValueText enables the automated sending of SMS and WhatsApp messages directly within Salesforce using native automation tools, allowing users to quickly confirm appointments, send reminders, offer special deals, and more. This ensures that users remain focused on their core responsibilities while improving their communication workflows. Overall, this holistic messaging solution not only increases operational efficiency but also strengthens customer relationships by providing timely and relevant interactions.
API Availability
Has API
API Availability
Pricing Information
Pricing not provided
Pricing Information
$5 per user per month
Basic: $5 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Training Options
Not specified
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
WhatsEra
Company Website
whatsera.com
Company Facts
Organization Name
ValueText
Date Founded
2017
Company Location
India
Company Website
valuetext.io
Categories and Features
WhatsApp Marketing
Not specified