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What is WhatsTool Business?

Engage with your customers throughout their entire journey in sales, marketing, and support, while prioritizing their consent and facilitating real-time interactions. Promote your products, display catalogs, accept orders online, and ensure that customer support is available 24/7. By enabling patients and clients to reach out at any time, you can provide assistance throughout every part of their experience. Revolutionize your restaurant's services by integrating WhatsApp for ordering, offering meal choices and add-ons, processing payments effortlessly, and providing live delivery updates. Deliver outstanding service through coordination, recommendations, and planning to guarantee a smooth experience for your customers. As we explore the evolving world of banking and finance together, we are dedicated to being your reliable partner for budgeting and smart investments. Let’s collaboratively design a supportive experience that not only meets but exceeds your expectations, fostering lasting connections and satisfaction. Your journey with us is just beginning, and we are excited to grow alongside you.

What is ChatDesq?

ChatDesq is a specialized messaging solution for businesses that leverages WhatsApp to improve customer engagement in areas such as support, marketing, and sales. By integrating WhatsApp, Instagram, and Facebook Messenger into a single inbox, it streamlines chat assignment, routing, and collaboration through features like role assignment, private notes, mentions, and pre-written replies, while also providing tracking for message delivery and read receipts. The platform empowers teams to run targeted campaigns using approved WhatsApp templates for various customer segments, develop no-code chatbot workflows with automated follow-ups, and employ an AI agent that can answer queries based on a knowledge base, transitioning to human representatives when needed. Furthermore, it offers commerce functionalities, including product catalogs, order collection, and payment links that can be utilized directly in chat conversations. ChatDesq also makes the onboarding process for the WhatsApp Cloud API straightforward by offering a REST API, webhooks, and integration options via Zapier. Additionally, its intuitive browser interface is complemented by dedicated mobile applications for iOS and Android, enabling team members to participate in discussions from any location, ensuring that every message is addressed promptly. This extensive array of features positions ChatDesq as an essential tool for businesses aiming to refine their communication tactics across diverse channels, ultimately leading to improved customer satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

WhatsApp
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Pabbly Connect
PayPal
Razorpay
Shiprocket
Shopify
Stripe
Wix
WooCommerce
Zapier
Zendesk
Zoho CRM

Integrations Supported

WhatsApp
Facebook Messenger
Instagram

API Availability

Has API

API Availability

Has API

Pricing Information

$10.82 per month
Free Version

Pricing Information

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

WhatsTool Business

Date Founded

2021

Company Location

India

Company Website

whatstool.business/

Company Facts

Organization Name

Apporio Infolabs Pvt Ltd

Date Founded

2014

Company Location

India

Company Website

chatdesq.com

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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