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What is XCastLabs?

For over two decades, our cutting-edge technology has been at the forefront of providing telecom services. We specialize in a variety of areas including Hosted IP-PBX, SIP Trunks, Call Center Software, Wholesale, and Data Services, ensuring that our offerings align with the FCC standards for STIR/SHAKEN network compliance with outstanding service, competitive rates, and top-tier products. The XCast Unified Communications system is designed to be both scalable and international, featuring unlimited, complimentary extension-to-extension connectivity across the globe, all managed effortlessly through a web-based Administrator Control Panel (ACP) that simplifies the oversight of your features. We are excited to present our promotional pricing options, which include the Hosted PBX Basic package at just $9.95 per month and the Sip Trunking Basic plan at only $4.95 per month, making it easier than ever to enhance your communication capabilities.

What is Alltel?

Incoming calls are vital for maintaining connections within your business. Alltel’s inbound and virtual services deliver unmatched flexibility and reliability, guaranteeing that every call is handled professionally at any time of day. You can keep in touch with clients and employees regardless of your location or operational style. With our cutting-edge cloud communication technology, your office phone system integrates effortlessly with your employees' mobile devices and remote work tools, boosting collaboration and productivity. Fast and reliable internet access is essential for your business, which is why we provide enterprise-grade connectivity supported by some of the most reputable network providers in the country. We customize internet and data solutions for businesses of all sizes and in various locations. Streamlining the management of your business’s IT resources is essential, and our certified partners are prepared to deliver expert advice and high-quality service across a spectrum of IT and technical support requirements. In this rapidly changing digital environment, a strong communication and IT infrastructure is crucial for your business growth. Investing in resilient technology not only enhances operational efficiency but also positions your company for future success.

Media

Media

Integrations Supported

Microsoft Teams
Salesforce
Zendesk

Integrations Supported

Microsoft Teams

API Availability

Has API

API Availability

Pricing Information

$4.95/month
Promotional Plans:
Basic SIP Trunk $4.95
Unlimited Free Inbound Calls and Free Installation. 4 Trunk Minimum Order.

Basic PBX $9.95
Free Office phone per extension, Free Installation and Inbound minutes.

Check website for standard pricing.

Pricing Information

$10 per business hour

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

XCastLabs

Date Founded

2009

Company Location

United States

Company Website

xcastlabs.com

Company Facts

Organization Name

Alltel

Date Founded

2007

Company Location

Australia

Company Website

www.alltel.com.au

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Queue Management
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification

Telephony

Auto-Dialer
Call Monitoring
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Voice Mail

White Label VoIP

Not specified

Categories and Features

Business VoIP

Not specified

Call Forwarding

Not specified

Call Tracking

Not specified

Cloud PBX

Not specified

SIP Trunk

Not specified

Virtual Phone Number

Not specified

Virtual Receptionist

Not specified

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