Ratings and Reviews 29 Ratings

Total
ease
features
design
support

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,237 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,436 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,231 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    314 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    115 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • PBXware Reviews & Ratings
    39 Ratings
    Company Website
  • Intermedia Unite Reviews & Ratings
    1,634 Ratings
    Company Website

What is XCastLabs?

For over two decades, our cutting-edge technology has been at the forefront of providing telecom services. We specialize in a variety of areas including Hosted IP-PBX, SIP Trunks, Call Center Software, Wholesale, and Data Services, ensuring that our offerings align with the FCC standards for STIR/SHAKEN network compliance with outstanding service, competitive rates, and top-tier products. The XCast Unified Communications system is designed to be both scalable and international, featuring unlimited, complimentary extension-to-extension connectivity across the globe, all managed effortlessly through a web-based Administrator Control Panel (ACP) that simplifies the oversight of your features. We are excited to present our promotional pricing options, which include the Hosted PBX Basic package at just $9.95 per month and the Sip Trunking Basic plan at only $4.95 per month, making it easier than ever to enhance your communication capabilities.

What is Bria?

Bria serves as a versatile softphone that enhances the functionality of your call server, PBX, or VoIP service, allowing you to receive calls seamlessly on both your desktop and mobile devices. With CounterPath's features, you can engage in team messaging, HD video conferencing, and screen sharing, all from a single platform. The audio quality is exceptional, providing crystal clear sound and 1080p video calls, whether you're in the office or on the move. Managing your calls is straightforward with user-friendly options for call recording, music-on-hold, and transferring calls. If you're seeking additional collaboration tools, Bria Enterprise and Bria Teams include enhanced functionalities such as team messaging and screen sharing, accommodating up to 200 participants. This all-in-one app allows you to communicate, collaborate, and share effortlessly across various devices, ensuring that your calling and messaging history is synchronized, so you remain informed at all times. To explore more about these features, you can visit counterpath.com for additional details.

Media

Media

Integrations Supported

Salesforce
Microsoft Teams
Zendesk

Integrations Supported

Salesforce
ACCOUNTS
Halo Health Platform
Microsoft Outlook
Skype
YetiForce CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$4.95/month
Promotional Plans:
Basic SIP Trunk $4.95
Unlimited Free Inbound Calls and Free Installation. 4 Trunk Minimum Order.

Basic PBX $9.95
Free Office phone per extension, Free Installation and Inbound minutes.

Check website for standard pricing.

Pricing Information

$2.95/user/month
Bria Solo $2.95/user/month on annual plan
Bria Teams $4.95/user/month on annual plan
Bria Teams Pro $9.95/user/month on annual plan
Bria Enterprise - contact for quote
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

XCastLabs

Date Founded

2009

Company Location

United States

Company Website

xcastlabs.com

Company Facts

Organization Name

CounterPath

Date Founded

2002

Company Location

Canada

Company Website

www.counterpath.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Queue Management
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification

Telephony

Auto-Dialer
Call Monitoring
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Voice Mail

White Label VoIP

Not specified

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Escalation Management
Inbound Call Center
Outbound Call Center
Real-time Chat
Reporting/Analytics

Telephony

Call Center Management
Call Monitoring
Contact Management
VoIP
Voice & Data Integration

Popular Alternatives

Popular Alternatives

MiCloud Flex Reviews & Ratings

MiCloud Flex

Mitel Networks
PortaDialer Reviews & Ratings

PortaDialer

PortaOne
Bria Teams Reviews & Ratings

Bria Teams

CounterPath