XCastLabs Reviews & Ratings

XCastLabs

4.8 out of 5 stars
FreePBX Reviews & Ratings

FreePBX

4.0 out of 5 stars

Ratings and Reviews 29 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 1 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 1 out of 5 stars

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What is XCastLabs?

For over two decades, our cutting-edge technology has been at the forefront of providing telecom services. We specialize in a variety of areas including Hosted IP-PBX, SIP Trunks, Call Center Software, Wholesale, and Data Services, ensuring that our offerings align with the FCC standards for STIR/SHAKEN network compliance with outstanding service, competitive rates, and top-tier products. The XCast Unified Communications system is designed to be both scalable and international, featuring unlimited, complimentary extension-to-extension connectivity across the globe, all managed effortlessly through a web-based Administrator Control Panel (ACP) that simplifies the oversight of your features. We are excited to present our promotional pricing options, which include the Hosted PBX Basic package at just $9.95 per month and the Sip Trunking Basic plan at only $4.95 per month, making it easier than ever to enhance your communication capabilities.

What is FreePBX?

The word "Free" in FreePBX embodies the concept of Freedom, underscoring that FreePBX is the foremost open-source IP PBX solution worldwide, which enables users to design a tailored phone system that aligns with their unique needs. Delve into the possibilities of open-source communication and investigate the wide array of features offered by FreePBX that assist in building your perfect phone system. By incorporating commercial modules from Sangoma and a variety of other enhancements, you can transform your FreePBX setup into a robust Unified Communications platform. Remember to consult the Knowledge Base on the FreePBX Wiki for further information! Alternatively, seeking support from FreePBX experts can aid you with installation, updates, troubleshooting, and additional services. FreePBX is accessible for free download and usage, and its strength is bolstered by a global community of developers committed to ensuring its high compatibility and flexibility, which guarantees it encompasses all necessary functionalities required to establish a scalable business phone system for any budget. This community-driven approach not only promotes innovation but also ensures ongoing advancements, solidifying FreePBX as a dependable option for diverse communication requirements. With its extensive resources and community support, users can continually enhance their experience and capabilities.

Media

Media

Integrations Supported

Microsoft Teams
Salesforce
Zendesk

Integrations Supported

AWS Marketplace
Azure Marketplace
DID Logic
DIDforSale
Dynamics Telephony
FlyNumber
GTranscribe
ICTBroadcast
NetThunder
Oreka TR
PBXDom
SIP Caller
SIP.US
SIPStation
Syncro
Telnyx
Wiretap Telecom

API Availability

Has API

API Availability

Pricing Information

$4.95/month
Promotional Plans:
Basic SIP Trunk $4.95
Unlimited Free Inbound Calls and Free Installation. 4 Trunk Minimum Order.

Basic PBX $9.95
Free Office phone per extension, Free Installation and Inbound minutes.

Check website for standard pricing.

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Supported Platforms

On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

XCastLabs

Date Founded

2009

Company Location

United States

Company Website

xcastlabs.com

Company Facts

Organization Name

Sangoma Technologies

Date Founded

1984

Company Location

Canada

Company Website

www.freepbx.org

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Queue Management
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification

Telephony

Auto-Dialer
Call Monitoring
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Voice Mail

White Label VoIP

Not specified

Categories and Features

PBX

Not specified

Telephony

Not specified

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