XCastLabs Reviews & Ratings

XCastLabs

4.8 out of 5 stars

Ratings and Reviews 29 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is XCastLabs?

For over two decades, our cutting-edge technology has been at the forefront of providing telecom services. We specialize in a variety of areas including Hosted IP-PBX, SIP Trunks, Call Center Software, Wholesale, and Data Services, ensuring that our offerings align with the FCC standards for STIR/SHAKEN network compliance with outstanding service, competitive rates, and top-tier products. The XCast Unified Communications system is designed to be both scalable and international, featuring unlimited, complimentary extension-to-extension connectivity across the globe, all managed effortlessly through a web-based Administrator Control Panel (ACP) that simplifies the oversight of your features. We are excited to present our promotional pricing options, which include the Hosted PBX Basic package at just $9.95 per month and the Sip Trunking Basic plan at only $4.95 per month, making it easier than ever to enhance your communication capabilities.

What is Wiretap Telecom?

Wiretap Telecom offers a comprehensive suite of VoIP and SIP trunking solutions tailored for businesses seeking reliable, scalable, and secure communication alternatives. With our user-friendly portal, managing services becomes a breeze, providing features like real-time call and fax analytics, detailed trunk operation logs, and streamlined call routing management. Furthermore, our platform accommodates a variety of messaging options, including Email2SMS, SMS App, and seamless PBX integration, addressing a broad spectrum of communication needs. The capability to make international calls to any country, along with the convenience of handling multiple accounts from a single interface, ensures Wiretap Telecom delivers excellent global connectivity and efficient service management. Our SIP trunking works effortlessly with numerous PBX systems, such as FreePBX, Yeastar, 3CX, and Asterisk, facilitating easy integration while enhancing voice capabilities. By emphasizing an exceptional user experience and operational effectiveness, Wiretap Telecom distinguishes itself as a frontrunner in providing cutting-edge communication solutions for enterprises. In doing so, we not only meet the demands of modern business communication but also pave the way for future innovations in the sector.

Media

Media

Integrations Supported

Microsoft Teams
Salesforce
Zendesk

Integrations Supported

3CX
Asterisk
FreePBX
Yeastar Cloud PBX

API Availability

Has API

API Availability

Has API

Pricing Information

$4.95/month
Promotional Plans:
Basic SIP Trunk $4.95
Unlimited Free Inbound Calls and Free Installation. 4 Trunk Minimum Order.

Basic PBX $9.95
Free Office phone per extension, Free Installation and Inbound minutes.

Check website for standard pricing.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

XCastLabs

Date Founded

2009

Company Location

United States

Company Website

xcastlabs.com

Company Facts

Organization Name

Wiretap Telecom

Date Founded

2012

Company Location

United States

Company Website

wiretaptelecom.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Queue Management
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification

Telephony

Auto-Dialer
Call Monitoring
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Voice Mail

White Label VoIP

Not specified

Categories and Features

SIP Trunk

Not specified

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