RoutingBox Reviews & Ratings

RoutingBox

4.2 out of 5 stars
Company Website for RoutingBox

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 18 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

What is XDS?

XDS equips your operations team with the tools needed to manage calls, dispatch vehicles, oversee fleet activities, access trip histories and statistics, create detailed reports, and monitor clients, all with a simple click. By utilizing permission-based access to system functionalities, you can exercise strict control over your operations consistently. At the same time, the XDM software allows drivers to receive job information directly on their pagers or wireless email devices, ensuring that fare details are communicated seamlessly from dispatchers to drivers without the possibility of other drivers eavesdropping via voice radio, thus avoiding job scooping. Moreover, the XDM software can be customized to include specific details within the messages sent to drivers, as long as the character limits set by each carrier are respected, promoting effective and secure communication. This degree of customization not only boosts operational efficiency but also minimizes the chances of miscommunication, ultimately leading to a smoother workflow and improved service delivery.

What is RoutingBox?

For more than ten years, RoutingBox has established itself as the leading dispatching software specifically designed by NEMT specialists for non-emergency medical transportation. Whether your fleet consists of just one vehicle or a hundred, RoutingBox's intuitive platform helps you save both time and money by streamlining your scheduling, dispatching, and billing processes while offering advanced features to enhance your daily operations. As a comprehensive solution, our Route Optimization feature ensures maximum operational efficiency at all times. The integrated Driver App guarantees seamless communication between dispatchers and drivers, while our Visual Dispatching tool keeps you informed about any schedule changes or updates; additionally, our partnerships with over 50 brokers nationwide allow our software to evolve alongside your business. All aspects of our service are managed in-house, from software development to customer support. This means that our team is always well-acquainted with your account, and when you reach out, you will connect directly with a knowledgeable representative rather than an automated system or waiting music, all focused on your success. We prioritize your needs to empower you to better serve your community. Join us on this journey of growth and schedule a time to speak with our team today, as we look forward to partnering with you for your future success.

Media

Media

Integrations Supported

NilRead
SQL Server

Integrations Supported

Stripe
Twilio

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$50 p/ vehicle
RoutingBox offers a fleet-based, unlimited trip pricing model that does not penalize transporters for earning more business each month. Learn more by visiting our website and scheduling time to speak with our team.

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Mobile Knowledge

Company Location

Canada

Company Website

mobile-knowledge.com/solutions/dispatch/expert-dispatch-system-xds/

Company Facts

Organization Name

RoutingBox

Date Founded

2010

Company Location

United States

Company Website

www.routingbox.com

Categories and Features

Transportation Dispatch

Vehicle Tracking

Categories and Features

Medical Transcription

Not specified

NEMT

Automated Scheduling
Billing and Invoicing
Computer Aided Dispatch
Import / Export Data
Mileage Tracking
Reporting
Routing
Scheduling
Vehicle Tracking

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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