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What is Yac?
Yac is a voice collaboration platform designed specifically for remote teams, enabling users to record their voice or screen and collaborate asynchronously, eliminating the necessity for real-time meetings. By utilizing voice messages, teams can drastically cut down on the frequency of meetings and calls, while also taking advantage of searchable transcriptions and asynchronous screen sharing features. This is especially beneficial for creative teams distributed across various locations in the tech industry who are looking for a more efficient way to work together. The platform includes read receipts, allowing users to monitor when their messages have been accessed, which helps ensure that standups and screenshares receive the attention they deserve. Users have the freedom to send messages at their convenience, allowing teammates to engage with the content at a time that works best for them. Yac also fosters a cohesive identity that connects users with co-founders, investors, and peers in the digital space, while seamlessly integrating with the tools that teams already depend on. Rather than the cumbersome task of arranging lengthy Zoom meetings or trading numerous messages on Slack, discussions can be organized into brief voice messages or asynchronous screenshares, making communication not only more effective but also more enjoyable for everyone involved. With Yac, teams can expect a noticeable boost in productivity and clarity, enhancing their collaborative endeavors and overall work experience. Additionally, the user-friendly interface and robust features ensure that all team members can easily adapt and utilize the platform to its fullest potential.
What is Upscope?
Now you have the ability to view your users' screens in real time, making the onboarding process smoother and more effective.
Upscope cobrowsing is an innovative tool for interactive screen sharing that requires no downloads, aimed at enhancing user support and onboarding experiences.
1. With just one click, you can observe exactly what your user is experiencing.
2. You have the capability to navigate and interact on their screen using your own mouse.
3. This feature can be utilized instantly during live chat sessions or while on a phone call with the user.
It also integrates effortlessly with platforms like Intercom, Zendesk, and Olark, along with your current phone system, ensuring a seamless experience across various channels. This functionality not only improves user satisfaction but also enhances the efficiency of support teams by facilitating real-time collaboration.
Integrations Supported
Freshchat
Intercom
LiveChat
Salesforce
Slack
Stackreaction
WhosOn
Zapier
Zendesk
Integrations Supported
Freshchat
Intercom
LiveChat
Salesforce
Slack
Stackreaction
WhosOn
Zapier
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
$3 per user per month
Free Trial Offered?
Free Version
Pricing Information
$18 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Yac
Date Founded
2019
Company Location
United States
Company Website
yac.chat
Company Facts
Organization Name
Upscope
Date Founded
2016
Company Location
United Kingdom
Company Website
upscope.io
Categories and Features
Employee Communication Tools
Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Categories and Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording