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What is Yac?

Yac is a voice collaboration platform designed specifically for remote teams, enabling users to record their voice or screen and collaborate asynchronously, eliminating the necessity for real-time meetings. By utilizing voice messages, teams can drastically cut down on the frequency of meetings and calls, while also taking advantage of searchable transcriptions and asynchronous screen sharing features. This is especially beneficial for creative teams distributed across various locations in the tech industry who are looking for a more efficient way to work together. The platform includes read receipts, allowing users to monitor when their messages have been accessed, which helps ensure that standups and screenshares receive the attention they deserve. Users have the freedom to send messages at their convenience, allowing teammates to engage with the content at a time that works best for them. Yac also fosters a cohesive identity that connects users with co-founders, investors, and peers in the digital space, while seamlessly integrating with the tools that teams already depend on. Rather than the cumbersome task of arranging lengthy Zoom meetings or trading numerous messages on Slack, discussions can be organized into brief voice messages or asynchronous screenshares, making communication not only more effective but also more enjoyable for everyone involved. With Yac, teams can expect a noticeable boost in productivity and clarity, enhancing their collaborative endeavors and overall work experience. Additionally, the user-friendly interface and robust features ensure that all team members can easily adapt and utilize the platform to its fullest potential.

What is Upscope?

Now you have the ability to view your users' screens in real time, making the onboarding process smoother and more effective. Upscope cobrowsing is an innovative tool for interactive screen sharing that requires no downloads, aimed at enhancing user support and onboarding experiences. 1. With just one click, you can observe exactly what your user is experiencing. 2. You have the capability to navigate and interact on their screen using your own mouse. 3. This feature can be utilized instantly during live chat sessions or while on a phone call with the user. It also integrates effortlessly with platforms like Intercom, Zendesk, and Olark, along with your current phone system, ensuring a seamless experience across various channels. This functionality not only improves user satisfaction but also enhances the efficiency of support teams by facilitating real-time collaboration.

Media

Media

Integrations Supported

Slack
Stackreaction
Zapier

Integrations Supported

Freshchat
Intercom
LiveChat
Salesforce
WhosOn
Zendesk

API Availability

API Availability

Pricing Information

$3 per user per month
Billed Annually
Free Trial Offered?

Pricing Information

$18 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Yac

Date Founded

2019

Company Location

United States

Company Website

yac.chat

Company Facts

Organization Name

Upscope

Date Founded

2016

Company Location

United Kingdom

Company Website

upscope.io

Categories and Features

Push-To-Talk (PTT)

Not specified

Screen Sharing

Not specified

Team Communication

Not specified

Categories and Features

Co-Browsing

Not specified

Remote Support

Diagnostic Tools
Screen Sharing
Session Transfer

Screen Sharing

Desktop / Browser Sharing

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