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What is YakoVoice?

Our voice platform presents a wide-ranging selection of products and services aimed at streamlining various business operations while maximizing the advantages of cloud telephony. Discover the full potential of cloud telephony as you consolidate all your communication needs into a single, accessible solution. This approach allows your customers to connect with you easily, promoting your business growth on a global level. YakoVoice features a strong cloud infrastructure spanning multiple regions, ensuring consistent availability and dependability. The entire system is carefully designed and thoroughly tested to deliver peak performance. Should an unforeseen outage occur in any area, our robust cloud infrastructure plays a vital role in managing failover for each toll-free number, thereby ensuring uninterrupted communication for both your business and your customers. This reliability allows you to focus on expanding your services without worrying about potential disruptions.

What is PRO-T-S?

Our focus was on grasping the critical needs of researchers to improve their data collection techniques and increase interviewer productivity while upholding strong data integrity. This led us to create the PRO-T-S® predictive dialing system, which seamlessly links your interviewers, CATI systems, and telecommunication processes. This customizable telephony solution ensures compatibility with various CATI frameworks, providing a multitude of study-specific dialing options tailored to your phone room's needs. Its flexible dialing modes allow users to function effectively across different locations, projects, CATI interfaces, and telephony configurations. Importantly, PRO-T-S often pays for itself in under a year, with many users experiencing a return on investment in as little as six months. By significantly cutting system costs and improving labor efficiency, PRO-T-S not only enhances productivity but also fosters an increase in revenue and profit for your organization. Ultimately, adopting this system can revolutionize your team's approach to data collection and elevate interviewer performance to new heights. Furthermore, the enhanced capabilities provided by PRO-T-S set the stage for more insightful and efficient research outcomes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$13.52 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

YakoVoice

Date Founded

2011

Company Location

India

Company Website

yakovoice.com

Company Facts

Organization Name

Marketing Systems Group

Date Founded

1987

Company Location

United States

Company Website

www.m-s-g.com

Categories and Features

Telephony

Not specified

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Event Triggered Recording
On-Demand Recording
Recording Bookmarking
Scheduled Recording

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management

Telephony

Call Center Management
Call Monitoring
Inbound Reporting
Outbound Reporting
Predictive Dialer

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