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What is Yelp Host?

Yelp Host represents a cutting-edge AI-powered telephone assistant tailored for the restaurant industry, ensuring that every customer call is handled promptly by managing inquiries around the clock. This solution can adeptly answer patron questions, facilitate the scheduling and modification of reservations, provide instant updates on current wait times, filter out unwanted spam calls, gather special requests, and send follow-up messages that include menus or pertinent links, all without requiring any human involvement. With a comprehensive database of restaurant-related information, the system integrates smoothly with the restaurant's existing operations, delivering uninterrupted support even when staff is occupied, unavailable, or off-duty. By implementing Yelp Host, restaurants can dramatically improve the customer experience through rapid and accurate phone interactions, reduce missed opportunities, streamline the reservation process, and enable team members to focus on delivering exceptional service rather than handling phone calls. This innovative technology not only boosts operational productivity but also contributes to enhanced customer satisfaction and loyalty, paving the way for sustained success in the competitive dining landscape. Furthermore, it empowers restaurants to adapt quickly to changing customer needs, ensuring they remain at the forefront of service excellence.

What is Now Book It?

Now Book It serves as a reservation solution tailored for the hospitality industry. This platform assists eateries, coffee shops, and bars in overseeing bookings, developing customer profiles, organizing events, and handling gift card transactions. Its primary features include effective table management, customer relationship management (CRM) capabilities, marketing tools, and seamless integration with social media platforms, which enhance overall operational efficiency.

Media

Media

Integrations Supported

Aloha Cloud by NCR Voyix
Apple Maps
Bepoz Point of Sale
Bossii
Facebook
Function Tracker
Gift A Restaurant
H&L POS
Lightspeed Retail
Oracle MICROS POS
Sadie
SplitAbility
Square POS
Stripe
Tevalis
Tyro EFTPOS
WaiterPOS
Yelp
Yelp Guest Manager
me&u

Integrations Supported

Aloha Cloud by NCR Voyix
Apple Maps
Bepoz Point of Sale
Bossii
Facebook
Function Tracker
Gift A Restaurant
H&L POS
Lightspeed Retail
Oracle MICROS POS
Sadie
SplitAbility
Square POS
Stripe
Tevalis
Tyro EFTPOS
WaiterPOS
Yelp
Yelp Guest Manager
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

business.yelp.com/restaurants/products/yelp-host/

Company Facts

Organization Name

Now Book It

Date Founded

2015

Company Location

Australia, New Zealand, Canada,

Company Website

www.nowbookit.com

Categories and Features

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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