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What is Yo Telecom?

Much like how your smartphone goes beyond just making calls, our telephone systems are equipped with sophisticated features that improve communication efficiency and boost customer satisfaction. We provide a wide range of solutions, from cutting-edge business phones to user-friendly marketing tools, all carefully chosen to foster your company’s development. These systems go far beyond traditional landlines; they allow you to track missed calls, effortlessly link your CRM with your business phones via your computer, and automatically store all conversations in the cloud for easy access. Furthermore, you can manage cordless calls throughout your entire facility, ensuring comprehensive coverage. With these advanced tools at your disposal, your business is positioned to excel in the competitive marketplace while adapting to modern demands. Embracing these technologies not only streamlines operations but also enhances overall customer engagement.

What is Telecoms World?

Enhance your company's visibility with a diverse array of unique business phone numbers, suitable for both national outreach and local engagement. Our premium network seamlessly connects these numbers, ensuring that incoming calls can reach any UK landline or mobile device without a hitch. To further improve your team's productivity, we offer a range of broadband solutions that provide a fast and stable internet connection, delivering maximum speed straight to your premises. With our dedicated business network, you can count on increased reliability as your data flows smoothly. We oversee the entire transition process, ensuring that switching to our internet service is effortless and supported by our outstanding customer service team. Our intuitive online portal allows agents to manage their mobile or landline numbers effortlessly, enabling them to take calls from a queue or hunt group with ease. Additionally, the management interface features real-time wallboard analytics, allowing you to track calls and evaluate agent performance effectively. This comprehensive oversight of your communication system not only aids in ongoing enhancements but also empowers you to make informed decisions that drive your business forward. By equipping your team with the right tools and insights, you can foster a more efficient and responsive customer service environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Yo Telecom

Date Founded

2013

Company Location

United Kingdom

Company Website

www.yotelecom.co.uk

Company Facts

Organization Name

Telecoms World

Date Founded

2002

Company Location

United Kindom

Company Website

www.telecomsworld.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business VoIP

Not specified

Call Forwarding

Not specified

Cloud PBX

Not specified

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