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What is Yomdel?

Yomdel excels in offering cutting-edge conversation management solutions that function continuously, enabling businesses to engage effectively with prospective clients and convert them into valuable leads. Our managed live chat service boasts customer satisfaction rates that consistently exceed 95%, yielding impressive returns of as much as eight times for our partners. By integrating seamlessly with Facebook Messenger, we give your customers the freedom to choose their preferred communication method, significantly improving their overall experience. Furthermore, our all-encompassing email response services ensure that your clients receive comprehensive assistance at any time, underscoring our commitment to outstanding customer support. At Yomdel, we prioritize your customers, recognizing that their nurturing and servicing are vital for your business's progress. We are dedicated to providing a positive return on investment for each client, currently achieving an astounding aggregate performance of 18:1 ROI. Our adherence to stringent quality standards enables us to offer exceptional customer experiences that not only bolster your brand’s reputation but also enhance overall performance, paving the way for sustained success. Ultimately, our mission is to cultivate enduring relationships between your business and its clientele, establishing a solid groundwork for long-term growth and prosperity. In doing so, we aim to empower your business to thrive in a competitive marketplace.

What is AnswerForce?

AnswerForce serves as your reliable voice whenever you require assistance, enabling your business to thrive by managing every incoming call with a blend of professionalism, charm, and efficiency. Our virtual receptionists are on standby around the clock, which allows you to prioritize what truly matters: your customers. Even when you're unavailable, our team is ready to answer your calls, providing you with comprehensive reports that contain essential insights. Each caller will be warmly greeted by our approachable receptionists, who can seamlessly connect you or your team based on your specific call handling preferences. In addition, our proficient receptionists will take care of scheduling appointments and sending timely reminders as needed. With the expert assistance of AnswerForce, you can effectively capture and qualify leads, freeing you to concentrate on expanding your business. Plus, our bilingual answering service ensures that a caring and professional voice reaches a broader audience, enhancing customer satisfaction and engagement. This multifaceted support not only boosts your operational efficiency but also enhances your brand's reputation in the marketplace.

Media

Media

Integrations Supported

Google Analytics
Keap
Pipedrive
Salesforce
Facebook Messenger
HubSoft

Integrations Supported

Google Analytics
Keap
Pipedrive
Salesforce
Apple Calendar
Encircle
Field Promax
Google
Google Calendar
Google Sheets
Google Voice
Insightly
Mailchimp
Mailchimp Transactional Email (Mandrill)
Setmore
Workiz
Zendesk
improveit! 360

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Yomdel

Company Location

United Kingdom

Company Website

www.yomdel.com

Company Facts

Organization Name

AnswerForce

Company Location

United States

Company Website

www.answerforce.com

Categories and Features

Managed Live Chat

Not specified

Categories and Features

Answering Services

Not specified

Live Chat

Customizable Branding
Proactive Chat
Third Party Integration
Website Visitor Tracking

Managed Live Chat

Not specified

Virtual Receptionist

Not specified

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