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What is Yotpo?

Yotpo stands out as the leading eCommerce marketing platform, assisting numerous brands in boosting their direct-to-consumer sales. Our comprehensive platform combines data-driven solutions for customer reviews, loyalty programs, referrals, and SMS marketing. Yotpo enables brands to craft intelligent and more lucrative customer experiences that foster lasting relationships. Additionally, we seamlessly connect with all the essential tools you rely on daily, such as Google, Instagram, and various top eCommerce platforms. By leveraging these integrations, brands can enhance their marketing strategies and optimize their overall performance in the digital marketplace.

What is Feefo?

Genuine individuals. Honest feedback. Insightful viewpoints. Remove the guesswork in improving your business and crafting an exceptional customer experience. Feefo provides you with essential tools and insights to nurture relationships, boost your brand reputation, and make informed decisions for the future. By offering state-of-the-art technology and all-encompassing support, we empower you to connect directly with your customers, achieve remarkable results, and gain a clear perspective of your business environment. Our committed team is comprised of innovators, imaginative thinkers, and seasoned professionals who are enthusiastic about being part of something remarkable. We prioritize our core values, ensuring that there are no hard-sell tactics or hidden motives; our primary goal is to utilize our expertise to help businesses of all sizes cultivate reliable relationships with their clients, improve experiences, and reach their objectives. Behind our technology, you will find dedicated individuals who are passionate about guiding you through your journey, ensuring that you always feel supported in your quest for achievement. By choosing Feefo, you’re not merely accessing a service; you are becoming part of a community that is wholeheartedly focused on nurturing your development and success while celebrating every milestone along the way.

Media

Media

Integrations Supported

BigCommerce
Chattermill
Magento
Remarkable Commerce
Shopify
WooCommerce
WordPress
Yieldify
AdRoll
Appbrew
Commerce Layer
Deck Commerce
Mailchimp
Octane AI
ParcelWILL
ProveSource
TrueLoyal
Truto
Zaius

Integrations Supported

BigCommerce
Chattermill
Magento
Remarkable Commerce
Shopify
WooCommerce
WordPress
Yieldify
Epos Now

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Yotpo

Date Founded

2011

Company Location

Israel

Company Website

www.yotpo.com/

Company Facts

Organization Name

Feefo

Date Founded

2010

Company Location

United Kingdom

Company Website

www.feefo.com

Categories and Features

Customer Loyalty

Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
Referral Tracking
Rewards Management

Customer Retention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection

Product Review

Not specified

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Social Media Marketing

Analytics
Automated Publishing
Content Management
Conversion Tracking
Keyword Filtering
Post Scheduling

Categories and Features

Customer Engagement

Communication Management
Content Syndication
Feedback Collection
Video Content

Customer Experience

Dashboard
Feedback Management
Sentiment Analysis

Customer Feedback

Not specified

Product Review

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Sentiment Analysis
Social Sharing

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