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What is Z-API Omni?

Z-API Omni is a versatile messaging API designed specifically for developers, software companies, integrators, and automation teams that wish to embed customer communication functionalities into their applications and workflows. This unified REST API effortlessly connects various platforms such as WhatsApp, Messenger, Instagram, and Telegram, incorporating webhooks to facilitate the handling of incoming messages and delivery status notifications. For WhatsApp interactions, users have the option to access the official Meta API or to engage via a web-connected QR-code session. The platform is capable of sending a wide array of content types, including text, multimedia, buttons, lists, and pre-defined message templates. To further assist developers, SDKs are available in several programming languages, including JavaScript, Python, PHP, Go, and .NET, all supported by comprehensive Swagger documentation and a curated Postman collection. Organizations can utilize this API for a variety of purposes, such as providing customer support, sending order and delivery updates, scheduling appointment reminders, executing marketing campaigns, facilitating payment processes, and managing authentication tasks. In addition, a free, isolated sandbox environment is offered for preliminary testing before moving to a live deployment; subscription costs for the premium plans are based on the number of channels utilized, while a specialized partner plan is available for users needing greater channel capacity. This comprehensive solution enables teams to significantly improve their communication strategies and foster better customer engagement. Ultimately, Z-API Omni stands out as a powerful tool for enhancing interaction across multiple digital platforms.

What is Colibly?

Colibly is a cloud-based CRM solution designed specifically for businesses that manage sales and customer service interactions across multiple messaging platforms. It effectively merges various channels, including WhatsApp, Instagram, Messenger, Telegram, and website chat, into a single team inbox, offering features such as a sales funnel, customizable stages, calendar scheduling, task management, automation tools, sequences, macros, and quick response templates. Among its AI functionalities are bots that respond using business data and an assistant that suggests replies, summarizes conversations, rewrites messages, and transcribes discussions for ease of use. Users who subscribe to higher-tier plans gain access to additional features like WhatsApp broadcast capabilities, customer satisfaction surveys, lead qualification and recovery tools, Meta Ads conversion tracking, and WhatsApp calling functionalities. Moreover, the platform accommodates advanced users with a REST API and webhooks under premium subscriptions. Subscription costs are determined per team member, allowing teams to mix and match different plans, while WhatsApp messaging incurs separate charges. Colibly also offers a 14-day free trial of its Pro version for up to three users without the requirement of credit card details, making it a compelling choice for businesses looking to test its extensive offerings without any financial commitment. This trial period allows potential users to fully explore the capabilities of Colibly before making a decision.

Media

Media

No images available

Integrations Supported

Make
Model Context Protocol (MCP)
n8n

Integrations Supported

Facebook Messenger
Instagram
Telegram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$17.99/channel/month
Omni Plan: US$19.99 per channel/month for 1–9 channels. Partner Plan: US$17.99 per channel/month from 10 channels, with lower rates at higher channel volumes. Meta message fees for the official WhatsApp API are additional.

Pricing Information

MXN 59/user/month
Basic: MXN 59 per user per month; Advanced: MXN 89 and Pro: MXN 149 per user per month; Enterprise pricing is custom. Plans may be mixed by team member. A 14-day Pro trial is available for up to three people without a credit card. WhatsApp message fees are billed separately.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Irrah Group

Company Location

United States

Company Website

omni.z-api.io/en

Company Facts

Organization Name

Colibly

Company Location

Mexico

Company Website

colibly.com

Categories and Features

Categories and Features

AI CRM

Not specified

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