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What is Zadarma?

One Platform for All Business Calls Simplify and enhance your business communications with Zadarma. From internal calls to global customer service, everything runs in the cloud — secure, reliable, and fully customizable to your workflow. Highlights include: - Visual PBX constructor for intuitive setup - AI call agents and speech recognition tools - Automatic call distribution (ACD) and IVR setup - eSIM for global mobile connectivity - Full API access to automate and integrate with your systems - 24/7 support and detailed documentation Perfect for companies managing international communication, remote support, or multi-channel sales teams.

What is CalLite CRM?

The CRM system provides limitless features tailored to accommodate the production demands of a wide range of industries; it serves as a management resource that boosts productivity, reduces project timelines, and automates processes and data management, establishing itself as a comprehensive, user-friendly, and intuitive software option. The CalLite CRM is specifically designed to streamline tasks related to teleselling, telemarketing, scheduling appointments, executing surveys, conducting market analysis, enabling direct sales, managing debt recovery, addressing inbound inquiries, offering customer service, and overseeing documentation with capabilities such as electronic signatures and one-time passwords. Recognized as the most adaptable CRM solution on the market, it is currently in use by over 160 companies around the world, highlighting its broad acceptance and effectiveness in various operational settings. This vast range of functionalities allows businesses to enhance their workflows and boost overall productivity across different sectors, thereby reinforcing the CRM's value in driving business success. Additionally, its comprehensive nature ensures that organizations have the tools necessary to navigate the complexities of modern market demands.

Media

Media

Integrations Supported

Axis LMS
Facebook
Flowlu
Kommo
LASERWAR CRM
Microsoft Teams
Nekton.ai
Orderry
Pipedrive
Planfix
RemOnline
Salesforce
Shopify
Slack
Smartest Voice
Stackreaction
Telegram
Zendesk
Zoho CRM
Zoho Desk

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$2/month
Phone numbers start from $2/month.
Phone system bundles start from $0 per month for up to 5 users and at $22/month per 10 users.
Free Cloud PBX, free Teamsale CRM, speech analytics, eSIM, website widgets and call tracking
Free Version

Pricing Information

€10 per station per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Zadarma

Date Founded

2006

Company Location

Bulgaria

Company Website

zadarma.com/en/

Company Facts

Organization Name

CalLite CRM

Date Founded

2011

Company Location

Italy

Company Website

www.callite.it

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
Call Scripting
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Reporting/Analytics

Call Forwarding

Not specified

Call Recording

Call Sharing
Distributed Call Recording
On-Demand Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Fax Management
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

CRM

Calendar/Reminder System
Call Logging
Email Marketing
Lead Scoring
Marketing Automation Integration
Mobile Access
Task Management

eSIMs

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
VoIP
Voice & Data Integration

Categories and Features

CRM

Not specified

Telephony

Not specified

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