Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 10 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Pocomos Reviews & Ratings
    45 Ratings
    Company Website
  • MRPeasy Reviews & Ratings
    251 Ratings
    Company Website
  • Fathom Reviews & Ratings
    7,732 Ratings
    Company Website
  • MindCloud Reviews & Ratings
    75 Ratings
    Company Website
  • Docmosis Reviews & Ratings
    51 Ratings
    Company Website
  • HubSpot AEO Reviews & Ratings
    47 Ratings
    Company Website
  • Passwork Reviews & Ratings
    118 Ratings
    Company Website
  • Clazar Reviews & Ratings
    95 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    4 Ratings
    Company Website
  • Vibe Retail Reviews & Ratings
    83 Ratings
    Company Website

What is Zarina CRM?

Zarina CRM stands out as a premium, self-hosted Customer Relationship Management solution that offers a one-time lifetime license, making it an excellent option for businesses looking to eliminate the burden of recurring SaaS subscription fees. This platform guarantees total data sovereignty and privacy by operating securely on your own server, which allows for team expansion without any extra user costs. Its key features include an intuitive drag-and-drop Kanban board for visual sales pipeline management, automated email tracking, smart follow-up sequences, and integrated PDF invoicing with digital signatures. Moreover, Zarina CRM seamlessly integrates with widely-used platforms like WooCommerce, Shopify, Stripe, and WhatsApp, ensuring a smooth workflow across various services. Available in English, Arabic, and Romanian, the software offers flexible architectures that can be customized to suit the needs of different sectors, including Real Estate, Medical Clinics, and Field Services. By opting for Zarina CRM, businesses can secure a robust alternative to expensive cloud-based CRMs such as HubSpot or Salesforce, thus taking command of their operational costs while protecting sensitive client data. Furthermore, its extensive feature set establishes Zarina CRM as an invaluable tool for any organization aiming to enhance efficiency and effectiveness in managing customer relationships, ultimately fostering long-term business growth.

What is LiveChat?

LiveChat is a communication platform designed to help businesses connect with website visitors, provide instant support, and drive online sales. By centralizing all customer touchpoints into one intuitive dashboard, LiveChat enables teams to manage conversations across multiple channels, including website chat, WhatsApp, and Meta Suite, without the complexity of jumping between apps. Unified multi-channel support Customers expect instant responses on their preferred platforms. LiveChat simplifies this by creating a single source of truth for your customer interactions. Whether a lead comes in through a Facebook ad or a direct query on your Shopify store, your team sees it in one place, ensuring no opportunity is missed. AI-powered productivity Built to act as an "extra teammate," an AI Copilot that empowers agents to work more efficiently and effectively. The AI provides instant chat summaries, suggests smart responses, and assists with phrasing to maintain a professional brand voice. Best features for better UX LiveChat goes beyond standard messaging with features like "Sneak Peek," which allows agents to see what a customer is typing in real-time before they hit send. It gives your team a head start on finding the right solution, leading to faster resolution times and higher customer satisfaction. Seamless integration and setup LiveChat is designed for quick implementation, featuring a 5-minute setup and over 200 native integrations with popular tools like WordPress, HubSpot, Salesforce, Mailchimp, and Slack. It is a "no-code" solution that fits perfectly into your existing tech stack. Data-driven growth Track your success with built-in analytics. From monitoring agent performance and response times to measuring customer satisfaction (CSAT) and conversion rates, LiveChat provides the data you need to optimize your operations and drive revenue growth through conversations.

Media

No images available

Media

Integrations Supported

AppointmentCore
Basecamp
Cayzu
ClickHelp
CoreCommerce
Ecwid
Firefly
Highrise
Infraon Helpdesk
Instapage
KODA Bots
Keap
LogMeIn Rescue
Nutshell
Revamp CRM
Strategy Overview
VEVS Bike Rental Software
Woopra
YayImages
Zowie

Integrations Supported

AppointmentCore
Basecamp
Cayzu
ClickHelp
CoreCommerce
Ecwid
Firefly
Highrise
Infraon Helpdesk
Instapage
KODA Bots
Keap
LogMeIn Rescue
Nutshell
Revamp CRM
Strategy Overview
VEVS Bike Rental Software
Woopra
YayImages
Zowie

API Availability

Has API

API Availability

Has API

Pricing Information

2990€ / one-time fee
Free Version
Free Trial Offered?

Pricing Information

$16.00 per agent per month
$33.00 Team plan per agent per month
$50.00 Business plan per agent per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zarina CRM

Date Founded

2025

Company Location

Romania

Company Website

www.zarinacrm.ro/

Company Facts

Organization Name

LiveChat Software

Date Founded

2002

Company Location

United States

Company Website

www.livechat.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

Popular Alternatives

Freshchat Reviews & Ratings

Freshchat

Freshworks
MAI-Voice-2 Reviews & Ratings

MAI-Voice-2

Microsoft AI