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What is Zaro?

Zaro is a versatile workspace that empowers teams to create the agents, applications, and tools they truly need by making effective use of the organization's existing data. It brings together fragmented information into a unified, version-controlled, searchable, and permission-sensitive platform, making it possible for agents and applications to access every document, decision, call, ticket, CRM record, Slack chat, file, and specification. Instead of letting context fade across separate systems, Zaro boosts intelligence by ensuring that every agent's actions draw from the workspace's resources, contribute to them, and refine future operations. Teams can customize a workspace that serves the entire organization, a specific department, or a particular use case, while integrating current data seamlessly without interrupting ongoing workflows. Agents can be operated on a schedule, activated by specific events, or launched on demand, utilizing the MCP for AI tool connectivity, and they are compatible with any model or framework, independent of vendor constraints. This level of adaptability guarantees that Zaro meets diverse operational requirements while ensuring a smooth integration of pre-existing resources. By doing so, it not only enhances productivity but also fosters collaboration among team members.

What is Kore.ai?

Kore.ai is an enterprise-focused AI platform designed to help organizations build, deploy, and manage intelligent AI agents across a wide range of business functions. The company’s flagship Agent Platform, Artemis, serves as the foundation for creating agentic AI applications that support customer service, employee productivity, and operational automation initiatives. The platform provides tools for AI agent development, enterprise search, workflow orchestration, governance, and centralized administration. Businesses can use pre-built applications tailored to industries such as banking, healthcare, retail, human resources, recruiting, and IT, enabling faster adoption of AI technologies. Kore.ai also offers application accelerators through its marketplace, which includes AI agents, templates, and integrations that reduce implementation time and complexity. Organizations can build customized solutions that align with their unique business requirements while leveraging enterprise-grade infrastructure. The platform supports large-scale deployments and is designed to operate in highly regulated environments where security, compliance, and reliability are critical. Kore.ai integrates with leading technology ecosystems including Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, Amazon Bedrock, and Amazon Connect. Its AI capabilities help automate customer interactions, streamline employee support, improve information retrieval, and optimize business processes. The company serves global enterprises across multiple industries and supports organizations seeking to establish AI-powered digital workforces. Kore.ai enables businesses to accelerate AI adoption while maintaining the governance, scalability, and operational controls required for enterprise environments.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Azure OpenAI Service
Bitly
Confluence
Drift
Freshservice
Google Maps
HERE
HubSpot Customer Platform
HubSpot Service Hub
Intercom
Microsoft 365
Microsoft 365 Copilot
Microsoft Graph
NiCE CXone Mpower
OpenAI
Operata
Shopify
Stripe
Zendesk

Integrations Supported

Amazon Web Services (AWS)
Azure OpenAI Service
Bitly
Confluence
Drift
Freshservice
Google Maps
HERE
HubSpot Customer Platform
HubSpot Service Hub
Intercom
Microsoft 365
Microsoft 365 Copilot
Microsoft Graph
NiCE CXone Mpower
OpenAI
Operata
Shopify
Stripe
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zaro

Date Founded

2026

Company Location

United Kingdom

Company Website

zaro.ai/

Company Facts

Organization Name

Kore.ai

Date Founded

2013

Company Location

United States

Company Website

kore.ai

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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