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What is Zeotap?

Zeotap operates as a Customer Intelligence Platform (CIP) that empowers businesses to gain deeper insights into their customers, enabling them to forecast behaviors and make more impactful investment decisions. By utilizing a core of first-party data, our platform assists brands in acquiring new clients and expanding their customer base effectively. Each of our independent modules, which encompass customer data unification, identity resolution (including within data clean rooms), enrichment, modeling, and activation, seamlessly integrates and connects with over 100 partners across the marketing landscape. Recognized as a "Cool Vendor" by Gartner in 2020 and awarded the title of "Best Data-Enabling Technology" by AdExchanger in 2019, we uphold stringent standards for enterprise data privacy and security, including certifications like ISO 27001 and CSA STAR. With a diverse clientele that includes leading brands, publishers, and agencies across more than a dozen countries in Europe and North America, Zeotap is committed to excellence. Furthermore, we are proud to be a founding member of ID+, an initiative aimed at creating a universal marketing ID, showcasing our dedication to innovation in the industry.

What is Tavisca?

Delivering an outstanding customer experience goes beyond simply timing our communications; it involves how we connect across a diverse array of digital platforms, devices, and channels, ultimately nurturing personalized relationships and meaningful exchanges. No matter the channel we use, our committed customer experience team, equipped with cutting-edge tools, ensures that your customers enjoy the highest quality interactions while upholding a cohesive brand image. At the core of our operations lies a data-driven ecosystem, with analytics being a fundamental aspect of every customer interaction. As a result, our agile and context-sensitive platform effectively boosts customer lifetime value. By utilizing sophisticated machine learning and algorithmic techniques for personalization, we tackle a variety of sectors including call center fraud, gaming, marketing, content intelligence, customer insights, digital concierge services, and wider engagement initiatives. In addition, we provide interactive drill-down dashboards that enable clients to discover valuable insights and foster collaborative engagement in an analytics environment that stimulates strategic innovation and development. This holistic strategy not only enhances the customer journey but also lays a solid groundwork for ongoing business success while adapting to the evolving market landscape. This adaptability is essential for staying relevant in a fast-paced digital world.

Media

Media

Integrations Supported

Facebook
Insider One
Instagram
LinkedIn
S4M
X (Twitter)

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Zeotap

Date Founded

2014

Company Location

US, Canada, Germany, UK, France, Italy, Spain, India, Mexico, Brazil, Colobmai

Company Website

zeotap.com

Company Facts

Organization Name

Tavisca

Date Founded

2008

Company Location

India

Company Website

www.tavisca.com/platforms/#customer-experience

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance

Customer Intelligence

Not specified

Data Clean Room

Not specified

Data Management

Customer Data
Data Capture
Data Integration
Data Quality Control
Data Security
Match & Merge

Identity Management

Compliance Management
Multifactor Authentication
Privileged Account Management
User Provisioning

Identity Resolution

Not specified

Categories and Features

Customer Experience

Not specified

Customer Intelligence

Not specified

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