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What is Zivux.ai?

Zivux.ai presents an economical CRM solution specifically designed for small to medium-sized businesses in India and the Middle East. The platform comprises eight interconnected modules: Lead Management (which involves the processes of capturing, qualifying, and distributing leads), Pipeline Management (focused on managing deal stages, forecasting, and analyzing wins and losses), Sales Activity (which includes calls, meetings, follow-ups, and other active pursuits), Marketing & Campaign Engine (covering email and WhatsApp communications, broadcasts, and nurturing leads), Customer Support (which oversees ticket management, SLA tracking, and provides a knowledge base), Task Management (allowing for task assignments, setting deadlines, and automation features), Reports & Dashboards (boasting over ten live charts that track conversion rates, aging metrics, agent performance, source distribution, missed follow-ups, and prioritization), and HR & Attendance (offering geo-tagged clock-in and out capabilities, leave management, and monthly reporting). The system allows for role-based access, catering to various positions such as Managers, Salespersons, and Engineers. Additionally, it integrates effortlessly with the WhatsApp Business API, offers a RESTful API for straightforward integrations with ERP systems and websites, and employs AES encryption to safeguard data. This comprehensive CRM solution has been successfully adopted in countries such as India, Egypt, and Oman, demonstrating its flexibility and effectiveness across diverse markets, making it a valuable asset for businesses aiming to enhance their customer relationship management.

What is Graff Group?

In today's competitive landscape, the speed at which business operates is directly influenced by the quickness of our thinking. What was formally regarded as certain by your prospects or within the competitive arena has probably shifted over time. Thus, it's essential to challenge everything, including the information shared by your sales team. While they may have a solid understanding of the client, do they genuinely grasp the client's true feelings and motivations? They might, but if your revenue is stagnant, it could signal a need to reassess those insights. Conducting a simple Win/Loss analysis could reveal flaws in some of your foundational beliefs. The success of a Win/Loss evaluation greatly depends on the depth of inquiry into the relevant topics. We conduct unbiased, one-on-one telephone interviews with all key decision-makers and influencers involved in the sales process. The timing of this study is crucial, necessitating that it takes place during or right after the sales cycle to ensure the accuracy of the information collected, as the experience remains fresh in the prospect's mind. This reflective practice can yield significant insights that have the potential to influence future business strategies profoundly. By committing to this analysis, organizations can better align their approaches to meet evolving market demands effectively.

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Integrations Supported

Facebook
WhatsApp

Integrations Supported

Facebook
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month (5 users)
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Proeffico Solutions Pvt Ltd

Date Founded

2019

Company Location

India

Company Website

zivux.ai

Company Facts

Organization Name

Graff Group

Date Founded

1993

Company Location

United States

Company Website

www.graffgroup.com/winloss-analysis/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

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