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What is Zoey?

Most B2B ecommerce platforms were built for retail and adapted for wholesale. Zoey was designed from the start for how distributors and manufacturers operate. Customer-level pricing, multi-account management, purchase approvals, net terms, and rep ordering on behalf of buyers are baseline capabilities in Zoey, not add-ons or workarounds. Zoey covers every order channel in one platform: a fully branded ecommerce website for self-service buyers, a web dashboard for inside sales teams and customer service reps, and a native mobile app for field reps, delivery drivers, and trade show teams. When customers call or email, orders are created in seconds on their behalf without leaving the platform. The mobile app works without internet, supports barcode scanning, and uses AI to convert PDFs and photos into order drafts without manual re-entry. Everything syncs automatically when back online. The self-service buyer portal is built and managed with a no-code drag-and-drop editor. Buyers get account-specific catalogs, customer-level pricing, self-service ordering, reorder from history, and invoice management without contacting your team. Your staff controls catalog visibility, pricing rules, and account access without developers or outside help. Built-in CRM, order management, quoting, and invoicing eliminate the need for third-party tools. Native integrations include NetSuite, QuickBooks Online, and ShipStation. A data mapper connects Zoey to any ERP or back-office system without custom development. A full REST API is available for additional integrations. Onboarding is instructor-led. Businesses go live without developers or agency partners. Distributors use Zoey to cut manual order entry, scale without adding headcount, and sync to existing systems without disrupting current operations.

What is CWS Platform?

The CWS Platform operates as a cloud-driven B2B commerce solution specifically designed for manufacturers, distributors, and wholesalers, enabling the efficient oversight of negotiated pricing, customer credit, delivery terms, and product choices. By incorporating buyer self-service options, tools for sales representatives, and marketplace functionalities, it empowers buyers to navigate catalogs, confirm prices and stock availability, and place orders with ease. At the same time, sales teams have the ability to monitor customer accounts, manage quotes, and customize shopping carts to meet specific needs. The platform effectively connects with ERP systems through APIs and webhooks, ensuring that product information, inventory levels, customer data, pricing frameworks, and order information remain synchronized. It also features customizable rules to support discounts, approval workflows, and diverse commercial terms. Furthermore, optional AI-driven agents enhance various aspects of workflows, including sales, procurement, merchandising, catalog improvement, and inventory management. Organizations can harness this adaptable platform for digital B2B transactions, assisted selling, and engagement within multi-seller marketplaces, leading to more streamlined sales operations. This holistic strategy not only boosts operational efficiency but also fosters a cohesive experience across multiple sales channels, thereby significantly elevating customer satisfaction. As businesses continue to evolve, the CWS Platform stands ready to adapt to their changing needs, ensuring sustained growth and success.

Media

Media

Integrations Supported

Authorize.Net
Avalara
Cin7 Inventory Management
Descartes Finale Inventory
Fishbowl
Google Ads
Google Analytics
Klaviyo
Microsoft Dynamics 365
NetSuite
PayPal
QuickBooks Online Advanced
Sage 100
Salesforce
ShipperHQ
Shopify
SkuVault
Stripe
Xero

Integrations Supported

Model Context Protocol (MCP)

API Availability

Has API

API Availability

Has API

Pricing Information

$600/month
Zoey offers quarterly and annual plans. Pricing scales based on features, integrations, and account requirements. A one-time implementation fee covers instructor-led onboarding.

Pricing Information

The Core is a fixed SaaS subscription. AI Agents are billed by action using AI Credits. A configurable take rate applies only to marketplace operations. Subscription proposals are tailored to the operation and maturity stage.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoey

Date Founded

2014

Company Location

United States

Company Website

www.zoey.com/

Company Facts

Organization Name

CWS Platform

Date Founded

2012

Company Location

Brazil

Company Website

www.cws-platform.com/en/

Categories and Features

B2B eCommerce

Not specified

Headless eCommerce

Not specified

Order Fulfillment

Choose Shipping Service
Multi-Channel Support
Order Management
eCommerce Integration

Order Management

Back Order Management
Catalog Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Shipping Management

Quoting

Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator

Categories and Features

B2B eCommerce

Not specified

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