Zoey Reviews & Ratings

Zoey

5.0 out of 5 stars

Ratings and Reviews 3 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Zoey?

Most B2B ecommerce platforms were built for retail and adapted for wholesale. Zoey was designed from the start for how distributors and manufacturers operate. Customer-level pricing, multi-account management, purchase approvals, net terms, and rep ordering on behalf of buyers are baseline capabilities in Zoey, not add-ons or workarounds. Zoey covers every order channel in one platform: a fully branded ecommerce website for self-service buyers, a web dashboard for inside sales teams and customer service reps, and a native mobile app for field reps, delivery drivers, and trade show teams. When customers call or email, orders are created in seconds on their behalf without leaving the platform. The mobile app works without internet, supports barcode scanning, and uses AI to convert PDFs and photos into order drafts without manual re-entry. Everything syncs automatically when back online. The self-service buyer portal is built and managed with a no-code drag-and-drop editor. Buyers get account-specific catalogs, customer-level pricing, self-service ordering, reorder from history, and invoice management without contacting your team. Your staff controls catalog visibility, pricing rules, and account access without developers or outside help. Built-in CRM, order management, quoting, and invoicing eliminate the need for third-party tools. Native integrations include NetSuite, QuickBooks Online, and ShipStation. A data mapper connects Zoey to any ERP or back-office system without custom development. A full REST API is available for additional integrations. Onboarding is instructor-led. Businesses go live without developers or agency partners. Distributors use Zoey to cut manual order entry, scale without adding headcount, and sync to existing systems without disrupting current operations.

What is Knack Brava?

The Knack Brava add-on for SAP Commerce provides an integrated solution for the B2B landscape, effectively connecting manufacturers, distributors, channel partners, and customers through various channels. By leveraging a diverse set of industry-specific workflows and its customizable features, organizations can deliver a remarkable omnichannel experience for their clientele at every interaction point. This tool significantly boosts operational efficiency by automating and refining the order management process, thus fostering a productive work environment. Users have the convenience of requesting quotes, modifying prices, and managing quote references directly within their shopping carts and order submissions. The main dashboard is designed for rapid retrieval of generated quotes, their associated values, and any draft orders, which streamlines administrative tasks. Furthermore, while reviewing product specifications, users can access a summary of all sanctioned quotes tied to that specific product, allowing for quick comparisons. Field sales representatives benefit from the ability to confirm order accuracy across different channels, ensuring that only valid quotes and correct quantities are processed, while upholding consistent pricing throughout the ordering framework. This functionality not only refines operational processes but also bolsters customer satisfaction by reducing the chances of errors in order fulfillment, ultimately leading to a more reliable purchasing experience for clients. In this way, businesses can enhance their reputation and foster long-lasting relationships with customers.

Media

Media

Integrations Supported

Avalara
Cin7 Inventory Management
Descartes Finale Inventory
Descartes Sellercloud
Fishbowl
Google Ads
Katana
Microsoft Dynamics 365
NetSuite
PayPal
QuickBooks Online
QuickBooks Online Advanced
Sage 100
Salesforce
ShipWorks
SkuVault
Webgility
Xero

Integrations Supported

SAP Commerce Cloud
SAP Store

API Availability

Has API

API Availability

Pricing Information

$600/month
Zoey offers quarterly and annual plans. Pricing scales based on features, integrations, and account requirements. A one-time implementation fee covers instructor-led onboarding.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zoey

Date Founded

2014

Company Location

United States

Company Website

www.zoey.com/

Company Facts

Organization Name

Knack Systems

Company Location

United States

Company Website

www.knacksystems.com/solutions/knack-brava

Categories and Features

B2B eCommerce

Not specified

Headless eCommerce

Not specified

Order Fulfillment

Choose Shipping Service
Multi-Channel Support
Order Management
eCommerce Integration

Order Management

Back Order Management
Catalog Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Shipping Management

Quoting

Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator

Categories and Features

B2B eCommerce

Not specified

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