Zoom Reviews & Ratings

Zoom

4.6 out of 5 stars
Slack Reviews & Ratings

Slack

4.6 out of 5 stars

Ratings and Reviews 574 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 250 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is Zoom?

Zoom Meetings is an AI-powered video conferencing platform developed by Zoom for online meetings, remote collaboration, presentations, training sessions, and hybrid workplace communication. The software enables participants to join virtual meetings through desktop applications, mobile devices, web browsers, and compatible conference room systems. Its video conferencing capabilities include HD audio and video, screen sharing, customizable layouts, virtual backgrounds, appearance effects, and background noise suppression. Hosts can manage participant permissions, organize breakout rooms, control screen sharing, and configure meeting settings to support different collaboration requirements. Built-in collaboration features allow participants to exchange messages, annotate shared content, use digital whiteboards, and work together on documents during meetings. Zoom's AI meeting capabilities generate summaries, identify discussion highlights, extract action items, and answer questions about meeting conversations. My Notes enables users to capture personal meeting notes while AI-assisted transcription organizes important discussion points and generates structured takeaways. Automated captions and multilingual caption translation help participants follow discussions across different languages and accessibility requirements. Meeting recording capabilities allow authorized users to preserve sessions, review previous discussions, and share recordings with colleagues. Integration with Zoom Team Chat, Scheduler, Calendar, and supported third-party applications connects meeting activities with scheduling, document collaboration, and ongoing team communication. Zoom Meetings also provides administrative management, configurable security settings, meeting authentication options, reporting tools, and integrations that support deployment across small businesses, educational institutions, and large enterprises.

What is Slack?

Slack is a workplace collaboration platform that connects teams, tools, data, workflows, and AI agents in one conversational workspace. It is built around channels, where people can organize discussions by project, department, customer, workflow, or business priority. The platform helps teams communicate through messaging, huddles, clips, files, canvases, lists, Slack Connect, and shared workspaces with external partners. Slackbot brings AI into the flow of work by helping users search company knowledge, summarize conversations, prepare for meetings, analyze documents, create briefs, schedule meetings, and take action across connected apps. Slack’s AI features use business context from conversations, files, channels, Salesforce data, and approved integrations while respecting permissions and access controls. Teams can use Slack to work with agents such as Agentforce, Claude, GitHub Copilot, and other connected AI tools. Workflow Builder allows both technical and non-technical users to automate recurring processes such as stand-ups, approvals, reminders, project updates, and operational alerts. Slack’s integration ecosystem connects with apps such as Google Drive, Salesforce, GitHub, Zoom, Asana, Box, Workday, Vercel, ChatGPT, and many others, allowing teams to bring scattered work into one place. Enterprise search helps users find files, decisions, messages, customer records, and historical context without digging through separate systems. Slack also supports secure external collaboration through Slack Connect, making it easier to communicate with customers, vendors, partners, and clients. With AI assistance, real-time communication, workflow automation, enterprise integrations, and secure collaboration, Slack helps organizations reduce silos and run more of their business from a single platform.

Media

Media

Integrations Supported

Barndoor.ai
Comeen Play
Dealscale
Diddo
Electric
Fleet
Mindup
ModernLoop
New Relic
PayPal
Praiz
Reiden.ai
SiFi
Steady
Teamplify
Workbook
Xembly
Zendesk
ZeroTek
oNabu

Integrations Supported

Barndoor.ai
Comeen Play
Dealscale
Diddo
Electric
Fleet
Mindup
ModernLoop
New Relic
PayPal
Praiz
Reiden.ai
SiFi
Steady
Teamplify
Workbook
Xembly
Zendesk
ZeroTek
oNabu

API Availability

Has API

API Availability

Has API

Pricing Information

$14.99 per user per month
Free Version

Pricing Information

$8.75/user/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

zoom.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

slack.com

Categories and Features

Audio Conferencing

Not specified

Collaboration

Calendar Management
Real Time Editing
Video Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging

Internal Communications

App Integration
Chat/Messaging
Telephony
Video Chat
Voice Chat

Live Streaming

Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording

Meeting

Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Meeting Room Booking
Scheduling

Podcast Recording

Not specified

Remote Work

Live Chat
Meeting Management
Screen Sharing
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing

Team Communication

Audio Calls
Chat / Messaging
Mobile Access
Video Conferencing

UCaaS

Not specified

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Document Management
Project Management
Real Time Editing
Task Management
Video Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing

Internal Communications

App Integration
Blogs
Chat/Messaging
Employee Directory
Photo Gallery
Social Sharing
Telephony
Video Chat
Voice Chat

Messaging

File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Remote Work

Not specified

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing

Team Chat

File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Task Management
Video Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Multi-User Collaboration

Video Conferencing

Mobile Access
Presentation Tools
Private Chat
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Mobile Access
Presentation Tools
Private Chat
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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