Ratings and Reviews 574 Ratings

Total
ease
features
design
support

Ratings and Reviews 8 Ratings

Total
ease
features
design
support

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What is Zoom?

Zoom Meetings is an AI-powered video conferencing platform developed by Zoom for online meetings, remote collaboration, presentations, training sessions, and hybrid workplace communication. The software enables participants to join virtual meetings through desktop applications, mobile devices, web browsers, and compatible conference room systems. Its video conferencing capabilities include HD audio and video, screen sharing, customizable layouts, virtual backgrounds, appearance effects, and background noise suppression. Hosts can manage participant permissions, organize breakout rooms, control screen sharing, and configure meeting settings to support different collaboration requirements. Built-in collaboration features allow participants to exchange messages, annotate shared content, use digital whiteboards, and work together on documents during meetings. Zoom's AI meeting capabilities generate summaries, identify discussion highlights, extract action items, and answer questions about meeting conversations. My Notes enables users to capture personal meeting notes while AI-assisted transcription organizes important discussion points and generates structured takeaways. Automated captions and multilingual caption translation help participants follow discussions across different languages and accessibility requirements. Meeting recording capabilities allow authorized users to preserve sessions, review previous discussions, and share recordings with colleagues. Integration with Zoom Team Chat, Scheduler, Calendar, and supported third-party applications connects meeting activities with scheduling, document collaboration, and ongoing team communication. Zoom Meetings also provides administrative management, configurable security settings, meeting authentication options, reporting tools, and integrations that support deployment across small businesses, educational institutions, and large enterprises.

What is Zoom Chat?

Zoom Chat is an AI-powered workplace messaging and collaboration application developed by Zoom to help organizations manage conversations, coordinate projects, and automate everyday business activities. The platform is included in Zoom Workplace and provides direct messaging, group conversations, persistent communication channels, and shared collaboration spaces. Its customizable interface allows users to organize conversations into folders, prioritize important messages, configure notifications, and monitor colleague availability. Continuous meeting chat connects Zoom Meetings with persistent messaging threads, allowing participants to share information before meetings and continue conversations afterward. Meeting resources such as AI-generated summaries, recordings, links, and shared files remain accessible within related chat channels. Zoom's AI capabilities help users summarize unread conversations, extract action items, draft responses, and retrieve relevant information from organizational discussions. The platform also supports AI-powered document summarization, natural language search, and assistance with coordinating meetings based on participants in a conversation. Custom AI agents can connect to approved enterprise applications and organizational knowledge sources to perform multistep tasks and automate business workflows through chat. Shared Spaces enables teams to organize multiple channels under common projects, departments, or initiatives and simplify access management for participants. Integration with Google Drive, Microsoft 365, OneDrive, SharePoint, Jira, Asana, Workday, and other business applications allows users to access documents, receive notifications, and coordinate tasks without switching platforms. Zoom Chat also supports message translation, external contact collaboration, voice and video messaging, searchable conversation histories, and integration with Zoom Meetings, Zoom Phone, Zoom Whiteboard, and other workplace productivity tools.

Media

Media

Integrations Supported

Asana
Axis LMS
Bitbucket
Front
HubSpot Customer Platform
HubSpot Service Hub
Jira
Lingmo
PagerDuty
Pipedream
Remune
ServiceNow
Smarsh
Strmr
TaskList
Trello
Vimeo
Zoom Sheets
Zoom Workplace
monday AI work platform

Integrations Supported

Asana
Axis LMS
Bitbucket
Front
HubSpot Customer Platform
HubSpot Service Hub
Jira
Lingmo
PagerDuty
Pipedream
Remune
ServiceNow
Smarsh
Strmr
TaskList
Trello
Vimeo
Zoom Sheets
Zoom Workplace
monday AI work platform

API Availability

Has API

API Availability

Pricing Information

$14.99 per user per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

zoom.com

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/team-chat/

Categories and Features

Audio Conferencing

Not specified

Collaboration

Calendar Management
Real Time Editing
Video Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging

Internal Communications

App Integration
Chat/Messaging
Telephony
Video Chat
Voice Chat

Live Streaming

Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording

Meeting

Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Meeting Room Booking
Scheduling

Podcast Recording

Not specified

Remote Work

Live Chat
Meeting Management
Screen Sharing
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing

Team Communication

Audio Calls
Chat / Messaging
Mobile Access
Video Conferencing

UCaaS

Not specified

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing

Internal Communications

App Integration
Chat/Messaging
Employee Directory
Telephony
Video Chat
Voice Chat

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Video Conferencing
Voice Calling

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Video Conferencing

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