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Ratings and Reviews 8 Ratings

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What is Zoom Workplace?

Zoom Workplace is an integrated communication and productivity platform developed by Zoom to support collaboration, information sharing, and task management across distributed and hybrid teams. The software combines video meetings, instant messaging, cloud telephony, email, calendar services, and appointment scheduling within a unified workplace environment. Zoom Meetings enables participants to communicate through video and audio, share screens, record sessions, and collaborate using interactive meeting tools. Zoom Chat provides persistent messaging channels, file sharing, threaded discussions, and continuity between conversations that occur before, during, and after meetings. Its ZoomMate AI assistant generates meeting summaries, identifies follow-up actions, drafts communications, retrieves information, and helps automate recurring workplace activities. Zoom Canvas allows users to create collaborative documents, tables, forms, project plans, and internal knowledge resources using AI-assisted content generation. Zoom Whiteboard provides interactive canvases for brainstorming, mind mapping, flowchart creation, diagramming, and real-time visual collaboration. Zoom Clips supports asynchronous video communication through screen recording, webcam capture, video editing, and AI avatar-generated presentations. Zoom Tasks converts action items from meetings, chats, calls, and emails into assignments with owners, due dates, and progress tracking. Zoom Hub and Zoom Video Management provide centralized tools for organizing documents, whiteboards, recordings, video clips, and other shared content. Zoom Workplace also supports business application integrations, configurable administrative permissions, enterprise security controls, and access across desktop, mobile, and browser-based environments.

What is Zoom Chat?

Zoom Chat is an AI-powered workplace messaging and collaboration application developed by Zoom to help organizations manage conversations, coordinate projects, and automate everyday business activities. The platform is included in Zoom Workplace and provides direct messaging, group conversations, persistent communication channels, and shared collaboration spaces. Its customizable interface allows users to organize conversations into folders, prioritize important messages, configure notifications, and monitor colleague availability. Continuous meeting chat connects Zoom Meetings with persistent messaging threads, allowing participants to share information before meetings and continue conversations afterward. Meeting resources such as AI-generated summaries, recordings, links, and shared files remain accessible within related chat channels. Zoom's AI capabilities help users summarize unread conversations, extract action items, draft responses, and retrieve relevant information from organizational discussions. The platform also supports AI-powered document summarization, natural language search, and assistance with coordinating meetings based on participants in a conversation. Custom AI agents can connect to approved enterprise applications and organizational knowledge sources to perform multistep tasks and automate business workflows through chat. Shared Spaces enables teams to organize multiple channels under common projects, departments, or initiatives and simplify access management for participants. Integration with Google Drive, Microsoft 365, OneDrive, SharePoint, Jira, Asana, Workday, and other business applications allows users to access documents, receive notifications, and coordinate tasks without switching platforms. Zoom Chat also supports message translation, external contact collaboration, voice and video messaging, searchable conversation histories, and integration with Zoom Meetings, Zoom Phone, Zoom Whiteboard, and other workplace productivity tools.

Media

Media

Integrations Supported

Zoom
Zoom Paper
Zoom Sheets
Zoom Whiteboard
Netarx
Xoxoday
Zoom Digital Signage
Zoom Visitor Management

Integrations Supported

Zoom
Zoom Paper
Zoom Sheets
Zoom Whiteboard
Baremetrics
Datto SaaS Protection
Envoy
Fooji
Jira
Lingmo
Ortto
Planview AdaptiveWork
Sentry
SolarWinds AppOptics
SurveyMonkey
Theta Lake

API Availability

API Availability

Pricing Information

$13.32/user/month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/collaboration-tools/

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/team-chat/

Categories and Features

Business VoIP

Not specified

Collaboration

Not specified

Digital Signage

Not specified

Digital Workplace

Not specified

Hot Desk Booking

Not specified

Kiosk

Not specified

Team Chat

Not specified

Video Conferencing

Not specified

Video Recording

Not specified

Visitor Management

Not specified

Web Conferencing

Not specified

Whiteboard

Not specified

Categories and Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing

Internal Communications

App Integration
Chat/Messaging
Employee Directory
Telephony
Video Chat
Voice Chat

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Video Conferencing
Voice Calling

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Video Conferencing

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