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What is accesso LoQueue?
When guests spend less time in queues, they are able to immerse themselves in the overall experience much more! By removing physical lines for your patrons, you promote safe social distancing while allowing them to discover all the offerings your venue has to offer. Our cutting-edge virtual queuing solutions have already enhanced the experience for over 19 million visitors, helping them bypass long waits and fully appreciate their time. Eliminating wait times not only makes your guests feel at ease but also ensures compliance with social distancing measures. Moreover, this approach provides them with increased opportunities to enjoy the diverse attractions your venue has available. With an extensive portfolio of patents and two decades of experience in the industry, we are exceptionally equipped to refine your venue’s virtual queuing approach. By offering various service levels designed for different budgets, you can facilitate shorter wait times and tailor-make ride experiences. Free from the hassle of lining up, guests can spend more time indulging in shopping and dining experiences at your venue. Our dedication lies in providing a high-quality service experience that maximizes revenue generation for our partners. Ultimately, we aim to create memorable and delightful visits for every guest while enhancing overall satisfaction and enjoyment during their time with us. By focusing on innovation, we ensure that your venue remains a top destination for unforgettable experiences.
What is Yelp Host?
Yelp Host represents a cutting-edge AI-powered telephone assistant tailored for the restaurant industry, ensuring that every customer call is handled promptly by managing inquiries around the clock. This solution can adeptly answer patron questions, facilitate the scheduling and modification of reservations, provide instant updates on current wait times, filter out unwanted spam calls, gather special requests, and send follow-up messages that include menus or pertinent links, all without requiring any human involvement. With a comprehensive database of restaurant-related information, the system integrates smoothly with the restaurant's existing operations, delivering uninterrupted support even when staff is occupied, unavailable, or off-duty. By implementing Yelp Host, restaurants can dramatically improve the customer experience through rapid and accurate phone interactions, reduce missed opportunities, streamline the reservation process, and enable team members to focus on delivering exceptional service rather than handling phone calls. This innovative technology not only boosts operational productivity but also contributes to enhanced customer satisfaction and loyalty, paving the way for sustained success in the competitive dining landscape. Furthermore, it empowers restaurants to adapt quickly to changing customer needs, ensuring they remain at the forefront of service excellence.
Integrations Supported
Apple Maps
Google Cloud Search
Yelp
Yelp Guest Manager
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$129 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
accesso
Company Location
United States
Company Website
www.accesso.com/solutions/virtual-queuing
Company Facts
Organization Name
Yelp
Date Founded
2004
Company Location
United States
Company Website
business.yelp.com/restaurants/products/yelp-host/
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue