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What is call-recording.com?

Call-recording.com delivers an innovative recording solution specifically designed for Cisco CUCM and Cisco WebEx, which guarantees adherence to call regulations while maintaining a comprehensive message history. Users can swiftly deploy our thin, zero-configuration, stateless container on any preferred hypervisor or container platform, ensuring that calls are securely archived to our SaaS backend service for easy future access, all complemented by end-to-end encryption. The user-friendly setup wizard automatically configures all necessary settings for Cisco CUCM, and integration with Cisco WebEx and Cisco WebEx Calling for capturing message history and call recordings is achieved in just two clicks. We offer unlimited storage for all call recordings and message histories, providing a convenient solution for all users. One of our key advantages is the self-service setup feature, which empowers clients to implement the solution with ease and then focus on their core activities. Prospective users can effortlessly sign up for a 30-day trial without the need for a demo request or credit card, as we are confident that experiencing our product will showcase its superiority over competing offerings. Moreover, the straightforward setup process and comprehensive features make this solution particularly appealing for organizations looking to enhance their communication compliance with minimal effort, ensuring a seamless integration into their existing systems. As a result, businesses can improve their overall communication effectiveness while staying compliant with industry regulations.

What is Cisco Unified Communications Manager?

Enterprises can achieve seamless connectivity for individuals at any time and from any location through Cisco's extensive collaboration framework, which is specifically designed for voice and video interactions, messaging, and mobility solutions. The Cisco Unified Communications Manager (Unified CM) offers reliable, secure, scalable, and manageable call control, in addition to session management capabilities. By optimizing your communications infrastructure, Cisco Unified Communications Manager enables your teams to engage with ease and efficiency. This solution includes a variety of features such as IP telephony, high-definition video conferencing, unified messaging, and Instant Messaging and Presence capabilities. Transform your work environments to attract and retain top talent from diverse locations, providing them with the Cisco Unified Communications Manager and the necessary tools for success. With strong features that cater to mobile and remote employees, it’s crucial to choose a solution that evolves with your business needs, whether you are a local family-run establishment or a multinational corporation. Embracing Cisco’s unified communications can profoundly boost collaboration and productivity within your organization, paving the way for ongoing innovation and success in a competitive market. As businesses continue to grow and change, leveraging such technology becomes even more vital for maintaining a competitive edge.

Media

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Media

Integrations Supported

3CLogic
Avotus ReflectR
CallBroker Report View
Cisco Unified Border Element (CUBE)
Cisco Unified Communications Manager
Cisco Unity Connection
Cisco Webex
Empirix
MetricFire
MiaRec
NIM
NextPlane
OneVault
OpenText CX-E Voice
TELUS Digital
Titan FTP Server
Variphy
VoIP Detective
call-recording.com

Integrations Supported

3CLogic
Avotus ReflectR
CallBroker Report View
Cisco Unified Border Element (CUBE)
Cisco Unified Communications Manager
Cisco Unity Connection
Cisco Webex
Empirix
MetricFire
MiaRec
NIM
NextPlane
OneVault
OpenText CX-E Voice
TELUS Digital
Titan FTP Server
Variphy
VoIP Detective
call-recording.com

API Availability

Has API

API Availability

Has API

Pricing Information

$4/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Call Observe LLC

Date Founded

2026

Company Location

United States

Company Website

call-recording.com

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/index.html

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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