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What is d2i?

As the health care industry undergoes significant transformation, one must consider whether they will take an active role in influencing this change or simply be affected by it. d2i specializes in providing outstanding health care analytics by integrating, standardizing, and optimizing data from various sources, which ultimately results in actionable insights aimed at improving emergency department (ED) performance. Our services reach numerous leading EDs throughout the United States through a cloud-based platform that seamlessly merges clinical, quality, financial, and operational data. This analytical tool is built upon best practices informed by insights from over 9 million ED visits, requiring minimal upfront investment and no extra infrastructure, enabling rapid deployment within a matter of weeks. Additionally, d2i goes beyond merely offering a platform; we provide analytical services that draw on our extensive industry knowledge and expertise, assisting our partners in proactively identifying and capitalizing on opportunities for ongoing enhancement. Our dedication to innovation empowers clients not just to adapt to changes, but to flourish amid the complexities of the evolving health care landscape. In doing so, we ensure that our partners remain leaders in the pursuit of excellence in health care delivery.

What is Salesforce Agentforce Health?

Agentforce Health is Salesforce’s purpose-built AI CRM platform for healthcare providers, payers, and public health organizations. Previously known as Health Cloud, it connects clinical, operational, and engagement data within a unified and compliant environment. The platform includes healthcare-specific data models, workflows, and interoperability standards to support complex care ecosystems. By integrating EHR systems and third-party applications, it ensures a seamless flow of accurate, real-time information. AI agents powered by Agentforce automate administrative processes, reduce manual workloads, and deliver actionable insights directly in the flow of work. Contact centers benefit from instant summaries of medical histories, eligibility, claims, and provider networks. Integrated Care Management tools enable flexible care plans and close care gaps efficiently. Intelligent document automation extracts and classifies data from faxes and forms to accelerate processing. Population health and disease surveillance capabilities support proactive interventions and faster response times. Built-in compliance and governance features maintain privacy and regulatory alignment. Health Cloud also integrates with Data 360, MuleSoft, Marketing Cloud, Slack, and Service Cloud for expanded functionality. Agentforce Health empowers healthcare organizations to deliver connected, personalized, and efficient care experiences at scale.

Media

Media

Integrations Supported

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
Wufoo

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

d2i

Date Founded

2010

Company Location

United States

Company Website

www.d2ihc.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/healthcare/cloud/

Categories and Features

Healthcare CRM

Not specified

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing
Patient Records Management

Medical Affairs

Not specified

Patient Case Management

Activity Tracking
HIPAA Compliant

Patient Management

Patient Monitoring
Real Time Reporting

Patient Portal

Care Plans
EHR-Agnostic

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