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What is dotdigital Engagement Cloud?

Revolutionize your customer interactions with Engagement Cloud, a platform that empowers your team to harness valuable customer insights and data for creating customized omnichannel marketing strategies. This innovative solution seamlessly integrates with your existing eCommerce and business frameworks, offering a comprehensive marketing approach that yields significant results. Previously known as dotmailer, dotdigital functions as a cloud-based email marketing automation service tailored for small to medium-sized enterprises (SMBs) as well as larger B2B, B2C, and eCommerce entities. Its user-friendly yet powerful features allow businesses of all sizes to easily craft, implement, and track personalized, optimized, and targeted email campaigns. Among the standout features of dotdigital are multichannel marketing capabilities, efficient lead nurturing processes, optimization of email dispatch times, automated responses, and thorough campaign management, guaranteeing that every marketing initiative is both tactical and effective. This robust toolkit not only enhances customer engagement but also elevates the overall marketing strategy, enabling businesses to connect with their audience in more meaningful ways than ever before. By leveraging these advanced tools, organizations can truly maximize their marketing potential.

What is Frizbit?

Frizbit serves as a comprehensive Marketing Orchestration Platform that assists marketing teams from online transactional businesses in re-engaging their customers on their websites. This innovative platform enables internet companies to deliver tailored and optimized engagement messages to users, leveraging automated and highly personalized communications that respond to user activities on both mobile devices and desktop computers. Marketers can craft automated messages that cater to various stages of the customer journey, including scenarios like cart abandonment and product retargeting. These customized communications can be disseminated across multiple channels, such as web push notifications, SMS, and email, and can also integrate with other platforms like Facebook Messenger, WhatsApp, or Slack through webhooks, effectively functioning as retargeting campaigns without the need for ads. By utilizing Frizbit, businesses can reclaim lost conversions, boost their revenue streams, enhance user retention, and ultimately increase the lifetime value of their apps or websites. This strategic approach not only improves customer engagement but also fosters a deeper connection between brands and their audiences.

Media

Media

Integrations Supported

WooCommerce
WordPress
Adpoint
Apteco Orbit
Codeless Platforms Alerting Software
Cyclr
Digioh
For-Sight CRM
HubSpot Marketing Hub
Insightly
Justuno
LeadsBridge
Personizely
Shopify
Spektrix
StarfishETL
Volunteero
Wiacom
Zendesk Sell
Zoho SalesIQ

Integrations Supported

WooCommerce
WordPress

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

dotdigital

Date Founded

1999

Company Location

United States

Company Website

www.dotdigital.com

Company Facts

Organization Name

Frizbit

Date Founded

2016

Company Location

Spain

Company Website

frizbit.com

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

eCommerce Marketing

AB Testing
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

eCommerce Marketing

Not specified

Email Marketing

A/B Testing
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Reporting/Analytics
Subscriber Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Drip Campaigns
Dynamic Content

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Shortcodes

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