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What is dotdigital Engagement Cloud?

Revolutionize your customer interactions with Engagement Cloud, a platform that empowers your team to harness valuable customer insights and data for creating customized omnichannel marketing strategies. This innovative solution seamlessly integrates with your existing eCommerce and business frameworks, offering a comprehensive marketing approach that yields significant results. Previously known as dotmailer, dotdigital functions as a cloud-based email marketing automation service tailored for small to medium-sized enterprises (SMBs) as well as larger B2B, B2C, and eCommerce entities. Its user-friendly yet powerful features allow businesses of all sizes to easily craft, implement, and track personalized, optimized, and targeted email campaigns. Among the standout features of dotdigital are multichannel marketing capabilities, efficient lead nurturing processes, optimization of email dispatch times, automated responses, and thorough campaign management, guaranteeing that every marketing initiative is both tactical and effective. This robust toolkit not only enhances customer engagement but also elevates the overall marketing strategy, enabling businesses to connect with their audience in more meaningful ways than ever before. By leveraging these advanced tools, organizations can truly maximize their marketing potential.

What is Infracommerce?

Revolutionize your shopping journey with cutting-edge solutions specifically crafted to elevate customer satisfaction. This flexible and modern platform creates a holistic structure for your business. By seamlessly connecting with top market channels, you can enhance profit margins while simultaneously reducing operational costs. As the leading e-commerce solution for business-to-business interactions, we offer unwavering support throughout the entire sales journey, starting from initial welcome messages and extending to post-purchase engagement. Our specialized support team is devoted to nurturing authentic relationships between brands and their clientele. With a platform that promises consistent uptime and robust security, we also deliver innovative solutions across Operations, Marketing, and Design sectors. Our design is rooted in an omnichannel strategy, aimed at amplifying your brand's presence and maximizing your business efficiency securely. Additionally, our platform harnesses the latest technology to manage every facet of your business operations, ensuring you remain competitive in the marketplace. By leveraging these advanced tools, you can anticipate market trends and adapt quickly to changing consumer needs.

Media

Media

Integrations Supported

Antavo
BlueVenn
Constant Contact Lead Gen & CRM
Crowdin
Facebook
Interact
Ion
Kleene
LeadsBridge
OroCRM
Playable
Purple
SatisMeter
Segmentify
Stripo.email
Upzelo
ViralSweep
Workbooks
X (Twitter)
eStar

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

dotdigital

Date Founded

1999

Company Location

United States

Company Website

www.dotdigital.com

Company Facts

Organization Name

Infracommerce

Date Founded

2012

Company Location

Brazil

Company Website

www.infracommerce.com.br/

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

eCommerce Marketing

AB Testing
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

eCommerce

Not specified

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