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What is dotdigital Engagement Cloud?

Revolutionize your customer interactions with Engagement Cloud, a platform that empowers your team to harness valuable customer insights and data for creating customized omnichannel marketing strategies. This innovative solution seamlessly integrates with your existing eCommerce and business frameworks, offering a comprehensive marketing approach that yields significant results. Previously known as dotmailer, dotdigital functions as a cloud-based email marketing automation service tailored for small to medium-sized enterprises (SMBs) as well as larger B2B, B2C, and eCommerce entities. Its user-friendly yet powerful features allow businesses of all sizes to easily craft, implement, and track personalized, optimized, and targeted email campaigns. Among the standout features of dotdigital are multichannel marketing capabilities, efficient lead nurturing processes, optimization of email dispatch times, automated responses, and thorough campaign management, guaranteeing that every marketing initiative is both tactical and effective. This robust toolkit not only enhances customer engagement but also elevates the overall marketing strategy, enabling businesses to connect with their audience in more meaningful ways than ever before. By leveraging these advanced tools, organizations can truly maximize their marketing potential.

What is MarketWide?

MarketWide stands as DSI's innovative database marketing solution tailored for businesses and marketing firms alike. For those who manage customer or lead databases and aim to engage directly with their clientele, MarketWide facilitates the strategic formulation and implementation of complex direct marketing campaigns. Our advantage in the market stems from our low overhead, which allows us to provide this sophisticated and efficient software at a more competitive price than our less effective rivals. Look forward to the thrilling enhancements planned for MarketWide 5.3, designed to simplify and automate the essential tasks involved in directing marketing efforts. Users will have the capability to create and store specific criteria and segments in a library for future reference, promoting better organization. MarketWide also supports the development and implementation of extensive direct marketing initiatives, whether via email, direct mail, or telemarketing channels. Its strong data mining features enable users to collect critical business insights that can sharpen their marketing approaches. With a focus on an intuitive user experience, MarketWide empowers companies to adeptly navigate the intricacies of their marketing endeavors, ensuring success in an increasingly competitive landscape. This robust platform not only enhances efficiency but also encourages creativity in how businesses connect with their customers.

Media

Media

Integrations Supported

Alumio
AtData
Crowdin
Foodetective
Fresh Relevance
HubSpot CRM
Influence
Interact
Justuno
MyPlace
PureClarity
Salesforce
Segmentify
Spektrix
Taxi for Email
Teamleader
Wiacom
Yotpo
Zendesk
eStar

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

dotdigital

Date Founded

1999

Company Location

United States

Company Website

www.dotdigital.com

Company Facts

Organization Name

Decision Software

Date Founded

1989

Company Location

United States

Company Website

www.dsimarketingservices.com/marketwide.php

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

eCommerce Marketing

AB Testing
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

Campaign Management

Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration

Email Marketing

A/B Testing
Auto-Responders
Drip Campaigns
Event Triggered Email
Image Library
Mailing List Management
Reporting/Analytics
Template Management
WYSIWYG Email Editor

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Social Media Metrics
Website Analytics

Marketing Automation

A/B Testing
Drip Campaigns
Lead Scoring
Segmentation
Social Marketing
Website Visitor Tracking

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