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What is dotdigital Engagement Cloud?

Revolutionize your customer interactions with Engagement Cloud, a platform that empowers your team to harness valuable customer insights and data for creating customized omnichannel marketing strategies. This innovative solution seamlessly integrates with your existing eCommerce and business frameworks, offering a comprehensive marketing approach that yields significant results. Previously known as dotmailer, dotdigital functions as a cloud-based email marketing automation service tailored for small to medium-sized enterprises (SMBs) as well as larger B2B, B2C, and eCommerce entities. Its user-friendly yet powerful features allow businesses of all sizes to easily craft, implement, and track personalized, optimized, and targeted email campaigns. Among the standout features of dotdigital are multichannel marketing capabilities, efficient lead nurturing processes, optimization of email dispatch times, automated responses, and thorough campaign management, guaranteeing that every marketing initiative is both tactical and effective. This robust toolkit not only enhances customer engagement but also elevates the overall marketing strategy, enabling businesses to connect with their audience in more meaningful ways than ever before. By leveraging these advanced tools, organizations can truly maximize their marketing potential.

What is Marketing Star?

Marketing Star streamlines the coordination, launch, and assessment of impactful customer journeys, all within one comprehensive platform. Experience a seamless customer journey that distinguishes your brand and enhances your multichannel marketing efforts. Connect with your audience through diverse channels, including email, SMS, WhatsApp, QR codes, and more, to engage them from multiple angles. Create flexible communication strategies that effectively direct customers toward conversion, no matter the channel they prefer. Unleash the power of multichannel marketing to achieve remarkable conversion rates that can transform your business. Whether you're aiming to craft simple campaigns or intricate, multi-faceted customer journeys, our dependable tools and innovative personalization options will support your vision. Benefit from the adaptability to develop scalable campaigns that keep customers engaged throughout their entire journey. With our intuitive template builder, you can effortlessly create and oversee designs for emails, SMS, landing pages, and other formats without needing any technical expertise. This user-friendly approach not only boosts your productivity but also enables you to devote more time to creating captivating content that truly connects with your audience, ultimately driving greater success in your marketing initiatives.

Media

Media

Integrations Supported

AtData
Crowdin
Data Virtuality
Foodetective
Fresh Relevance
Insightly
LeadsBridge
Magento
Microsoft Dynamics 365
Privy
Purple
Raptor Services
SatisMeter
Shopify Plus
Spotler Activate
Upzelo
Veeqo
Volunteero

Integrations Supported

Instagram
Resulticks

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$100 per month
1. Free – $0: Limited channel access to explore and try the platform before upgrading.

2. Essentials – $100/month: Includes Email, SMS, QR Code, and Web Forms, providing the core tools needed to launch multichannel marketing campaigns.

3. Premier – $300/month: Includes Email, SMS, WhatsApp, QR Code, and Web Forms, enabling businesses to engage customers across multiple communication channels.

4. Ultimate – $500/month: Includes Email, SMS, WhatsApp, QR Code, Web Forms, and Landing Pages, delivering a complete multichannel marketing platform for customer acquisition, engagement, and conversion.

5. 20% discount on annual plans

6. No hidden fees, no overage charges — additional usage beyond plan limits is charged transparently
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

dotdigital

Date Founded

1999

Company Location

United States

Company Website

www.dotdigital.com

Company Facts

Organization Name

Marketing Star

Date Founded

2024

Company Location

Singapore, India

Company Website

www.marketingstar.io

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

eCommerce Marketing

AB Testing
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

Campaign Management

Channel Management
Email Marketing
Multi-Campaign

Creative Management

Not specified

Customer Journey Mapping Tools

Behavioral Analytics
Data Import / Export
Templates

Marketing

Not specified

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