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What is eVoice?

eReceptionist, a service under the well-regarded j2 Global (NASDAQ:JCOM), stands as a significant player in the communication industry. With an extensive and rapidly growing network that spans over 4,200 cities across 49 countries and six continents, it serves more than 11 million subscribers worldwide. Offering a state-of-the-art virtual receptionist service, eReceptionist presents an innovative and on-demand voice communication solution tailored for mobile professionals, remote workers, small businesses, and independent entrepreneurs, helping them cultivate a more professional image while boosting their productivity. Clients opting for eReceptionist gain access to a level of quality and professionalism typically reserved for Fortune 500 corporate phone systems, all without the burden of high equipment costs or fees. The service features cost-effective call forwarding options, allowing users to direct calls seamlessly to their home phone, office phone, mobile device, or voicemail. Moreover, it enables users to assign extensions to up to three different numbers for effective call management, ensuring that unanswered calls can be directed to voicemail. Users benefit from the convenience of receiving voicemail messages via email, guaranteeing that they stay connected and never miss crucial communications. With eReceptionist, businesses not only enhance their communication efficiency but also position themselves for greater success in an increasingly competitive market landscape.

What is OpenText CX-E Voice?

CX-E seamlessly integrates with top communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, whether installed on-premises or utilized in the Cloud, significantly enhancing existing telephony and email infrastructures. It features cutting-edge capabilities, including end-to-end encryption for voice messages, ensuring maximum security. Users can take advantage of a mobile application that offers single number reach, smart call forwarding, clear delineation between personal and business calls, inbound call screening, and safeguarding of personal mobile numbers. The system effectively compiles voicemail, email, and fax into a single inbox, simplifying user access. Additional functionalities include text-to-speech, voicemail transcription, and secure messaging options. With speech-enabled technology, individuals can manage their calendars, emails, faxes, and voicemails without needing to use their hands or eyes. Moreover, the federated presence feature allows users to set personalized greetings that reflect their calendar schedules. CX-E supports multiple attendants, incorporates speech recognition interfaces, offers customizable greetings for various departments, provides multilingual support, and allows for scheduled messages. It also facilitates personalized automated outreach via phone calls or text messages, boosting communication efficiency overall. This all-encompassing solution is meticulously engineered to enhance communication workflows and significantly elevate productivity levels in any organization. Furthermore, its versatility ensures that businesses of all sizes can tailor the system to meet their specific needs and improve their operational effectiveness.

Media

Media

No images available

Integrations Supported

Desktop.com
PhoneNumberGuy

Integrations Supported

Avaya one-X Communicator
BroadConnect Team-One
Cisco Unified Communications Manager
Gmail
MiVoice Business
Microsoft 365
Microsoft Authenticator
Microsoft Exchange
Momence

API Availability

API Availability

Pricing Information

$79 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

j2 Global

Company Location

United States

Company Website

www.evoice.com

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

opentext.com

Categories and Features

Answering Services

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Forwarding

Not specified

Legal Answering

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

Virtual Receptionist

Not specified

Categories and Features

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