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What is ecQX?

Epygi's cutting-edge cloud PBX solution, known as ecQX, can be implemented on either our servers or yours, offering flexibility in deployment. The ecMON platform acts as an effective monitoring tool that is well-suited for both cloud and on-premise environments, making it perfect for managing numerous installations without hassle. In addition, eQall serves as Epygi's Softphone, allowing users to either substitute traditional handsets or improve their existing systems. Epygi has crafted a user interface that is not only powerful but also intuitive, ensuring that all users can navigate the system with ease. To support users and administrators in mastering the platform, extensive documentation and a wide range of training videos are available. The monitoring features encompass both cloud and on-premise PBX setups and enable the configuration of alarms for over 70 events within the QX or ecQX systems, including notifications for subpar call quality. Users are empowered to save, restore, upload, and download configurations from both QX systems to the cloud and their personal computers, allowing for versatile management options. Furthermore, the system provides support for maintaining software versions on QX devices while enabling users to verify system activity, monitor uptime, and assess registered endpoints. Graphical displays of CPU usage and concurrent call statistics further assist in evaluating system performance, while remote access to the GUI of QX devices and their registered endpoints significantly enhances operational efficiency. Epygi’s solutions aim to optimize communication and elevate the overall user experience, all while ensuring thorough oversight and control, ultimately fostering a more cohesive and effective communication environment. With the integration of these comprehensive features, businesses can expect a seamless transition to advanced communication systems.

What is Macquarie Telecom?

Answer a call on your landline and effortlessly connect with someone overseas. Teams Calling streamlines the entire process within Microsoft Teams for your convenience. In today's world, we often provide our desk phone numbers for accessibility, yet the dominance of mobile devices and laptops has reshaped how we communicate. With Teams Calling, you can utilize a single business landline number to effortlessly make or receive calls on your mobile, laptop, or desk phone, regardless of your location. Macquarie Telecom Hello offers a cloud-based hosted voice solution that simplifies the traditional PABX system by transitioning it to the cloud. To get started, just distribute Hello handsets throughout your organization and connect them for instant access. Additionally, overseeing your new services is a breeze, thanks to our intuitive Hello portal. This approach guarantees that your communications are not only efficient but also centralized, adapting seamlessly to the evolving needs of the modern workplace. In this way, you’ll never miss an important call, regardless of where you are.

Media

Media

Integrations Supported

Integrations Supported

Expert360
IPS Cloud
Microsoft Teams
StreetLight Data

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$32 per month

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

Epygi Technologies

Company Location

United States

Company Website

www.epygi.com

Company Facts

Organization Name

Macquarie Telecom

Date Founded

1992

Company Location

Australia

Company Website

macquarietelecom.com

Categories and Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

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