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Macquarie Telecom

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What is ecQX?

Epygi's cutting-edge cloud PBX solution, known as ecQX, can be implemented on either our servers or yours, offering flexibility in deployment. The ecMON platform acts as an effective monitoring tool that is well-suited for both cloud and on-premise environments, making it perfect for managing numerous installations without hassle. In addition, eQall serves as Epygi's Softphone, allowing users to either substitute traditional handsets or improve their existing systems. Epygi has crafted a user interface that is not only powerful but also intuitive, ensuring that all users can navigate the system with ease. To support users and administrators in mastering the platform, extensive documentation and a wide range of training videos are available. The monitoring features encompass both cloud and on-premise PBX setups and enable the configuration of alarms for over 70 events within the QX or ecQX systems, including notifications for subpar call quality. Users are empowered to save, restore, upload, and download configurations from both QX systems to the cloud and their personal computers, allowing for versatile management options. Furthermore, the system provides support for maintaining software versions on QX devices while enabling users to verify system activity, monitor uptime, and assess registered endpoints. Graphical displays of CPU usage and concurrent call statistics further assist in evaluating system performance, while remote access to the GUI of QX devices and their registered endpoints significantly enhances operational efficiency. Epygi’s solutions aim to optimize communication and elevate the overall user experience, all while ensuring thorough oversight and control, ultimately fostering a more cohesive and effective communication environment. With the integration of these comprehensive features, businesses can expect a seamless transition to advanced communication systems.

What is Macquarie Telecom?

Answer a call on your landline and effortlessly connect with someone overseas. Teams Calling streamlines the entire process within Microsoft Teams for your convenience. In today's world, we often provide our desk phone numbers for accessibility, yet the dominance of mobile devices and laptops has reshaped how we communicate. With Teams Calling, you can utilize a single business landline number to effortlessly make or receive calls on your mobile, laptop, or desk phone, regardless of your location. Macquarie Telecom Hello offers a cloud-based hosted voice solution that simplifies the traditional PABX system by transitioning it to the cloud. To get started, just distribute Hello handsets throughout your organization and connect them for instant access. Additionally, overseeing your new services is a breeze, thanks to our intuitive Hello portal. This approach guarantees that your communications are not only efficient but also centralized, adapting seamlessly to the evolving needs of the modern workplace. In this way, you’ll never miss an important call, regardless of where you are.