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MiCloud Connect

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What is ecQX?

Epygi's cutting-edge cloud PBX solution, known as ecQX, can be implemented on either our servers or yours, offering flexibility in deployment. The ecMON platform acts as an effective monitoring tool that is well-suited for both cloud and on-premise environments, making it perfect for managing numerous installations without hassle. In addition, eQall serves as Epygi's Softphone, allowing users to either substitute traditional handsets or improve their existing systems. Epygi has crafted a user interface that is not only powerful but also intuitive, ensuring that all users can navigate the system with ease. To support users and administrators in mastering the platform, extensive documentation and a wide range of training videos are available. The monitoring features encompass both cloud and on-premise PBX setups and enable the configuration of alarms for over 70 events within the QX or ecQX systems, including notifications for subpar call quality. Users are empowered to save, restore, upload, and download configurations from both QX systems to the cloud and their personal computers, allowing for versatile management options. Furthermore, the system provides support for maintaining software versions on QX devices while enabling users to verify system activity, monitor uptime, and assess registered endpoints. Graphical displays of CPU usage and concurrent call statistics further assist in evaluating system performance, while remote access to the GUI of QX devices and their registered endpoints significantly enhances operational efficiency. Epygi’s solutions aim to optimize communication and elevate the overall user experience, all while ensuring thorough oversight and control, ultimately fostering a more cohesive and effective communication environment. With the integration of these comprehensive features, businesses can expect a seamless transition to advanced communication systems.

What is MiCloud Connect?

MiCloud Connect delivers an accessible and all-encompassing platform for cloud-based communications, teamwork, and contact center functionalities. It combines an easy-to-navigate interface with the reliable foundation of Google Cloud, guaranteeing that every tool is both efficient and secure. Benefiting from Google Cloud's exceptional reliability, safety, and scalability, users can expect steady uptime alongside compliance with SOC 2 and HIPAA regulations. The sleek and user-friendly design enables both individual users and administrators to quickly perform tasks using one-click features, a seamless experience across various devices, and real-time management options. The transition to this service is streamlined through well-articulated expectations and timelines, facilitating a rapid and confident migration. Administrators can effortlessly boost functionality and modify permissions in real-time using the admin portal. With its powerful PBX features, advanced call management, and adaptable communication methods—including softphone, mobile, and IP desk phones—users are empowered to engage and collaborate from any location without difficulty. In addition, MiCloud Connect's innovative approach truly transforms how teams communicate in an ever-evolving work landscape, enhancing productivity and collaboration.