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What is ecQX?

Epygi's cutting-edge cloud PBX solution, known as ecQX, can be implemented on either our servers or yours, offering flexibility in deployment. The ecMON platform acts as an effective monitoring tool that is well-suited for both cloud and on-premise environments, making it perfect for managing numerous installations without hassle. In addition, eQall serves as Epygi's Softphone, allowing users to either substitute traditional handsets or improve their existing systems. Epygi has crafted a user interface that is not only powerful but also intuitive, ensuring that all users can navigate the system with ease. To support users and administrators in mastering the platform, extensive documentation and a wide range of training videos are available. The monitoring features encompass both cloud and on-premise PBX setups and enable the configuration of alarms for over 70 events within the QX or ecQX systems, including notifications for subpar call quality. Users are empowered to save, restore, upload, and download configurations from both QX systems to the cloud and their personal computers, allowing for versatile management options. Furthermore, the system provides support for maintaining software versions on QX devices while enabling users to verify system activity, monitor uptime, and assess registered endpoints. Graphical displays of CPU usage and concurrent call statistics further assist in evaluating system performance, while remote access to the GUI of QX devices and their registered endpoints significantly enhances operational efficiency. Epygi’s solutions aim to optimize communication and elevate the overall user experience, all while ensuring thorough oversight and control, ultimately fostering a more cohesive and effective communication environment. With the integration of these comprehensive features, businesses can expect a seamless transition to advanced communication systems.

What is PizzaCloud?

When your smartphones, credit card processing systems, and online ordering platforms experience failures, a practical solution is to send everyone home. We help pizza restaurants cut down on phone costs, avoid service disruptions, and enhance sales through superior phone management, innovative functionalities, in-depth analytics, and robust network services. Our Cloud PBX system transforms traditional analog phones into cutting-edge IP handsets, offering 10 lines, 6 extensions, and dependable cellular backup—all at a competitive price point. It is outfitted with features that drive revenue, including start-of-call upsell messages, call queuing, and auto-attendants, among others. Call recording is standard, guaranteeing that you won't miss any essential calls thanks to our backup service that maintains functionality for phones, web orders, and credit card transactions, even during internet outages. By incorporating our IP phones into your establishment through the Cloud PBX solution, you benefit from flexibility, affordability, and advanced capabilities. Additionally, if your franchise operates multiple locations, you can seamlessly manage overflow calls to ensure every customer interaction is addressed promptly and effectively, enhancing overall operational efficiency. This approach not only streamlines communication but also fosters customer satisfaction and loyalty.

Media

Media

Integrations Supported

Thrive Pizza Point-of-Sale

Integrations Supported

Thrive Pizza Point-of-Sale

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Epygi Technologies

Company Location

United States

Company Website

www.epygi.com

Company Facts

Organization Name

PizzaCloud

Company Location

United States

Company Website

www.pizzacloud.net

Categories and Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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