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What is ecQX?

Epygi's cutting-edge cloud PBX solution, known as ecQX, can be implemented on either our servers or yours, offering flexibility in deployment. The ecMON platform acts as an effective monitoring tool that is well-suited for both cloud and on-premise environments, making it perfect for managing numerous installations without hassle. In addition, eQall serves as Epygi's Softphone, allowing users to either substitute traditional handsets or improve their existing systems. Epygi has crafted a user interface that is not only powerful but also intuitive, ensuring that all users can navigate the system with ease. To support users and administrators in mastering the platform, extensive documentation and a wide range of training videos are available. The monitoring features encompass both cloud and on-premise PBX setups and enable the configuration of alarms for over 70 events within the QX or ecQX systems, including notifications for subpar call quality. Users are empowered to save, restore, upload, and download configurations from both QX systems to the cloud and their personal computers, allowing for versatile management options. Furthermore, the system provides support for maintaining software versions on QX devices while enabling users to verify system activity, monitor uptime, and assess registered endpoints. Graphical displays of CPU usage and concurrent call statistics further assist in evaluating system performance, while remote access to the GUI of QX devices and their registered endpoints significantly enhances operational efficiency. Epygi’s solutions aim to optimize communication and elevate the overall user experience, all while ensuring thorough oversight and control, ultimately fostering a more cohesive and effective communication environment. With the integration of these comprehensive features, businesses can expect a seamless transition to advanced communication systems.

What is PortaSwitch?

PortaSwitch is a unified platform for telecom operators that pairs a Class 4/5 softswitch (PortaSIP) with a real-time billing and online charging engine (PortaBilling). Carriers in wholesale, MVNOs, ITSPs, and UCaaS or voice service providers use one BSS+OCS stack to manage their voice, messaging, data, and IoT/M2M services. An open REST API connects it easily to external systems. What operators get: - Self-managed tariffs and service plans: launch new rates or bundles yourself, without depending on vendor update schedules - Online charging for both prepaid and postpaid customers, including wallet and balance management and fund reservation that stops users from overspending - SIP routing on a Class 4/5 switch built to handle high wholesale call concurrency, with hosted PBX and IP Centrex services for business customers - Reseller and wholesale tiers that can run under your own brand - Automatic failover between geographically separate sites - Complete source code, provided with an unlimited license - Switch from your current platform while existing subscribers stay online Pricing comes in two models: a perpetual license paid once, with no cap on subscriber numbers, or a monthly SaaS plan charged per billable event. Deployment options include your own data center, Oracle Cloud Infrastructure, or a mix of both. Instead of a fixed minimum server count, switching and billing components scale out to whatever number of servers your call volume and redundancy targets call for.

Media

Media

Integrations Supported

Integrations Supported

Boomi

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

PortaSwitch can be deployed either in an on-premises private cloud installation with a license, or in a public cloud as a service

The PortaSwitch unlimited perpetual license does not depend on the number of subscribers or concurrent calls but rather covers an installation of a predefined number of instances and servers. The pricing of PortaSwitch in a cloud under SaaS model depends on the maximal capacity used during the month of service.

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

On-Prem
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Epygi Technologies

Company Location

United States

Company Website

www.epygi.com

Company Facts

Organization Name

PortaOne

Date Founded

2001

Company Location

Canada

Company Website

www.portaone.com/telecom-products/portaswitch/

Categories and Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Billing and Provisioning

Billing & Invoicing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

OSS/BSS

Not specified

Telecom Billing

Not specified

Telephony

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail

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