Latchel Reviews & Ratings

Latchel

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 3 out of 5 stars
features 1 out of 5 stars
design 3 out of 5 stars
support 1 out of 5 stars

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What is fixRAgent?

fixRAgent acts as the initial phase in generating a work order, allowing residents or on-site personnel to conveniently scan a QR code sticker and submit a photo. Within roughly ten seconds, the property manager is provided with a Triage Profile that outlines the issue's specifics, urgency level (classified as EMERGENCY, TODAY, THIS WEEK, or WHENEVER), the relevant trade to contact, and bilingual instructions for the resident in both English and Spanish. This innovative system integrates effortlessly with established platforms like Buildium and AppFolio, sending responses via email in a prioritized order that arranges issues from most critical to least urgent, or through an API that preps the necessary information for the selected work order. You maintain control over the assignment of tasks to ensure the right personnel handle each situation. Notable features include: - QR codes placed on every unit and equipment, allowing residents to easily submit a photo without the need for app downloads or logins. - An efficient queue that organizes issues according to their severity, enabling resolution with just two taps. - Detailed maintenance history recorded for each service visit. - A free API key provided for developers, guaranteeing a standardized response format for every request. Created by property managers for property managers, this solution significantly boosts efficiency and communication within property management. With its user-friendly design and quick response times, it has the potential to greatly enhance the overall management workflow and improve tenant satisfaction.

What is Latchel?

Latchel simplifies the process of maintenance requests and links residents with professionals for various services, such as cleaning, assembling furniture, and providing emergency help. This distinct platform combines revenue-boosting amenities for residents with maintenance management software, allowing property managers to deliver outstanding customer service. By functioning as your main communications team, Latchel preserves your precious time and resources. Residents benefit from a delightful mix of lifestyle enhancements and financial advantages, reflected in an impressive average rating of 4.8 out of 5 stars for overall satisfaction. For the first time, property managers have the opportunity to increase their revenue through a remarkable resident amenity while simultaneously upgrading their maintenance solutions, all within a single platform. Moreover, the service guarantees that top-tier resident reviews are automatically disseminated across your online presence, greatly enhancing your marketing initiatives. With Latchel acting as your devoted customer service hub, you can concentrate on what truly counts for your community. This all-encompassing strategy not only fosters greater resident engagement but also raises the bar for property management standards, ultimately leading to a thriving living environment.

Media

Media

Integrations Supported

Integrations Supported

Gmail
Google Calendar
Rent Manager
RentRedi

API Availability

Has API

API Availability

Has API

Pricing Information

Priced per door, per month. No card to start. Current pricing on our website.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

fixRAgent

Date Founded

2026

Company Location

United States⁠

Company Website

fixragent.com

Company Facts

Organization Name

Latchel

Company Location

United States

Company Website

latchel.com

Categories and Features

AI Real Estate

Not specified

Categories and Features

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