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What is folk?

Folk is a customer relationship management solution crafted to seamlessly cater to your requirements, providing a lightweight and highly customizable experience that is bolstered by advanced AI features. Its mail merge functionality allows you to easily dispatch personalized bulk emails from your own domain, effectively removing the cumbersome process of manual copying and pasting. With the launch of folkX, you can quickly and efficiently set up your CRM, making the task of collecting contacts for various initiatives such as prospecting, recruitment, and fundraising much simpler. Furthermore, folk offers over 4,000 integrations, allowing you to develop powerful automations with well-known platforms like Typeform, Webflow, Calendly, and Slack. Utilizing folk enables you to jot down notes whenever and wherever necessary, ensuring that you never overlook important details. This considerate approach not only optimizes your workflow but also fosters lasting relationships with your contacts throughout the years. As a result, folk empowers you to enhance communication and collaboration within your network, reinforcing the value of maintaining strong connections.

What is Lightfield?

Lightfield is a sophisticated, AI-driven customer relationship management (CRM) solution that efficiently captures, organizes, and assesses all customer interactions, thus eliminating the burdensome task of manual data entry by automatically documenting information from emails, meetings, support tickets, and various other engagements, resulting in a thorough and continuous relationship timeline. This cutting-edge platform revolutionizes traditional CRM data entry by seamlessly integrating with calendars, email interactions, and ticketing systems, ensuring that your CRM remains up-to-date to maintain context and enable prompt follow-ups, ultimately assisting teams in refining their strategies with each customer interaction. Users can engage with their CRM through straightforward language queries and take advantage of functionalities akin to those of an agent, which allow for actions to be initiated after meetings while accessing complete insights into relationships. Moreover, Lightfield comes equipped with features like automatic meeting preparation, video recording and transcription, efficient follow-up task management, a collaborative space for distributing tasks and gathering feedback, and a flexible data model that evolves with the changing needs of your business. These extensive capabilities not only elevate productivity levels but also help to nurture stronger relationships with customers, enabling organizations to thrive in an increasingly competitive environment. By leveraging such innovative technology, businesses can significantly enhance their customer engagement and retention strategies.

Media

Media

Integrations Supported

Slack
Axis LMS
Calendly
Clearbit
Gmail
Google
Google Calendar
Google Chrome
Google Contacts
Google Workspace
Instagram
LinkedIn
Metaflow AI
Microsoft Outlook
Motileo
Primeforge
TikTok
Webflow
X (Twitter)
Zapier

Integrations Supported

Slack
Axis LMS
Calendly
Clearbit
Gmail
Google
Google Calendar
Google Chrome
Google Contacts
Google Workspace
Instagram
LinkedIn
Metaflow AI
Microsoft Outlook
Motileo
Primeforge
TikTok
Webflow
X (Twitter)
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per user per month
Free Trial Offered?
Free Version

Pricing Information

$36 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

folk

Date Founded

2020

Company Location

France

Company Website

www.folk.app/

Company Facts

Organization Name

Lightfield

Date Founded

2020

Company Location

United States

Company Website

lightfield.app/

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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