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What is friendlyway Visitor Management?

friendlyway Visitor Management is an enterprise-ready system for managing visitors, contractors, and employees from one centralized, cloud-based platform. The solution streamlines the journey from pre-registration and invitations through lobby check-in, badge printing, wayfinding, and post-visit surveys. Check-in can be handled via self-service kiosks or tablets that support QR/PIN sign-in, ID/passport scanning, photo capture, and automatic badge or card issuance, reducing front-desk workload while improving first impressions. The software allows organizations to design configurable workflows aligned to their security, compliance, and visitor experience requirements. Different flows can be defined for external guests, vendors, temporary workers, internal staff, or VIPs, with options to present digital documents, safety instructions, and other content and capture legally binding e-signatures. Multi-site support, multi-language interfaces, and flexible templates for notifications, badges, and agreements make it suitable for distributed, global operations. Beyond check-in, friendlyway provides real-time occupancy visibility and detailed visit logs for audits and incident response. Integration with access control and enterprise systems enables features like watchlist screening, emergency mode with evacuation lists, and automated host alerts. Because it runs on the friendlyway Cloud Platform, organizations can extend the deployment with digital signage, guidance, and self-service modules – creating a unified solution for visitor management, access, and on-site communication.

What is HID EasyLobby?

Numerous organizations still rely on handwritten logs for tracking visitor registration, a method that, despite its apparent simplicity, falls short in terms of security and permits unrestricted access to confidential visitor details. Implementing the EasyLobby automated visitor management system offers a more effective alternative for businesses of any size that aim to elevate their professional reputation and enhance security measures, all while adhering to essential visitor data collection and auditing standards. The foundation of this automated solution is the EasyLobby SVM software, which streamlines a range of operations, including scanning government-issued IDs, creating visitor records, printing badges, and managing both check-in and check-out procedures, in addition to conducting watch list screenings. This comprehensive, enterprise-level visitor registration system can seamlessly scale to support multiple stations, and further capabilities, such as online pre-registration, can be incorporated as needed to boost its effectiveness. By adopting such a system, organizations not only enhance operational efficiency but also significantly fortify the safeguarding of sensitive information, thereby fostering a more secure environment for all stakeholders involved. Ultimately, transitioning to a digital visitor management solution represents a critical step towards modernizing organizational practices and ensuring the protection of visitor data.

Media

Media

Integrations Supported

HubSpot CRM
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams

Integrations Supported

Oracle Cloud Infrastructure
SQL Server

API Availability

API Availability

Pricing Information

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

friendlyway

Date Founded

1998

Company Location

USA, Germany

Company Website

www.friendlyway.com/visitor-management-solution/

Company Facts

Organization Name

HID

Date Founded

1991

Company Location

United States

Company Website

www.hidglobal.com/products/software/easylobby/svm

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Visitor Management

Not specified

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