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What is friendlyway Visitor Management?

friendlyway Visitor Management is an enterprise-ready system for managing visitors, contractors, and employees from one centralized, cloud-based platform. The solution streamlines the journey from pre-registration and invitations through lobby check-in, badge printing, wayfinding, and post-visit surveys. Check-in can be handled via self-service kiosks or tablets that support QR/PIN sign-in, ID/passport scanning, photo capture, and automatic badge or card issuance, reducing front-desk workload while improving first impressions. The software allows organizations to design configurable workflows aligned to their security, compliance, and visitor experience requirements. Different flows can be defined for external guests, vendors, temporary workers, internal staff, or VIPs, with options to present digital documents, safety instructions, and other content and capture legally binding e-signatures. Multi-site support, multi-language interfaces, and flexible templates for notifications, badges, and agreements make it suitable for distributed, global operations. Beyond check-in, friendlyway provides real-time occupancy visibility and detailed visit logs for audits and incident response. Integration with access control and enterprise systems enables features like watchlist screening, emergency mode with evacuation lists, and automated host alerts. Because it runs on the friendlyway Cloud Platform, organizations can extend the deployment with digital signage, guidance, and self-service modules – creating a unified solution for visitor management, access, and on-site communication.

What is LobbyWorks?

The LobbyWorks Visitor Management Suite greatly enhances your investment in access control and perimeter security by providing a simple and effective way to register, badge, and oversee visitors. It allows for the generation of detailed visitor traffic reports while maintaining security protocols for both guests and contractors. With its powerful yet adaptable features, LobbyWorks caters effectively to both small-scale applications with the Express Edition and larger network installations using the Premier Edition. The various system configurations make it possible to tailor the visitor management system to meet your individual needs. Visitor registration is both swift and intuitive, conducted either at a security checkpoint or through an optional self-registration kiosk. Once a visitor arrives, LobbyWorks efficiently scans their photo ID or business card, quickly checks whether they are expected or have visited before, and verifies they are not listed on any watch list. This efficient process not only bolsters security but also enhances the overall experience for staff and visitors, ensuring a smooth and pleasant interaction at the facility. Ultimately, LobbyWorks serves as a vital tool for organizations aiming to streamline their visitor management while prioritizing safety.

Media

Media

Integrations Supported

Microsoft Entra ID
HubSpot CRM
Microsoft Outlook
Microsoft Teams

Integrations Supported

Microsoft Entra ID

API Availability

API Availability

Pricing Information

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

friendlyway

Date Founded

1998

Company Location

USA, Germany

Company Website

www.friendlyway.com/visitor-management-solution/

Company Facts

Organization Name

Honeywell

Company Location

United States

Company Website

www.security.honeywell.com/product-repository/lobbyworks-vms

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Visitor Management

Not specified

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