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What is friendlyway Visitor Management?

friendlyway Visitor Management is an enterprise-ready system for managing visitors, contractors, and employees from one centralized, cloud-based platform. The solution streamlines the journey from pre-registration and invitations through lobby check-in, badge printing, wayfinding, and post-visit surveys. Check-in can be handled via self-service kiosks or tablets that support QR/PIN sign-in, ID/passport scanning, photo capture, and automatic badge or card issuance, reducing front-desk workload while improving first impressions. The software allows organizations to design configurable workflows aligned to their security, compliance, and visitor experience requirements. Different flows can be defined for external guests, vendors, temporary workers, internal staff, or VIPs, with options to present digital documents, safety instructions, and other content and capture legally binding e-signatures. Multi-site support, multi-language interfaces, and flexible templates for notifications, badges, and agreements make it suitable for distributed, global operations. Beyond check-in, friendlyway provides real-time occupancy visibility and detailed visit logs for audits and incident response. Integration with access control and enterprise systems enables features like watchlist screening, emergency mode with evacuation lists, and automated host alerts. Because it runs on the friendlyway Cloud Platform, organizations can extend the deployment with digital signage, guidance, and self-service modules – creating a unified solution for visitor management, access, and on-site communication.

What is QueueSign?

An iOS app developed for the purpose of registering clients and visitors on iPads enhances the guest sign-in experience by allowing them to enter their contact information, which subsequently sends a notification via text or email to the appropriate host. Upon their arrival, guests are greeted with a welcoming message displayed on a nearby TV screen, and a name badge is printed for them to wear throughout their visit. All guest contact details and activity information are securely stored on the sign-in device, with options to send this data in real-time to a server or export it as necessary. The system comes equipped with features such as personalized welcome messages, photo capture for record-keeping, and notifications about guest arrivals sent through email or text. Furthermore, it offers data import and export capabilities to various databases or files and even includes social media alerts to improve communication. Abtech Systems recognizes that the first point of contact between the public and staff occurs at the lobby or registration booth, highlighting that effective Visitor Management necessitates a careful combination of security measures, access control systems, the expertise of a VIP concierge, and the skills of an event host to ensure a smooth experience for everyone involved. By leveraging this app, organizations can considerably enhance their visitor management processes while providing a warm and professional welcome to their guests, ultimately fostering a positive impression from the very beginning of the visit. Additionally, this integrated approach allows for greater efficiency and improved tracking of visitor engagement during their time at the venue.

Media

Media

Integrations Supported

HubSpot CRM
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams

Integrations Supported

API Availability

API Availability

Pricing Information

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

friendlyway

Date Founded

1998

Company Location

USA, Germany

Company Website

www.friendlyway.com/visitor-management-solution/

Company Facts

Organization Name

Abtech Systems

Date Founded

2016

Company Location

United States

Company Website

www.abtechsystems.com/queuesign/

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
Registration Management
Self Check-in
Visitor Tracking

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