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What is friendlyway Visitor Management?

friendlyway Visitor Management is an enterprise-ready system for managing visitors, contractors, and employees from one centralized, cloud-based platform. The solution streamlines the journey from pre-registration and invitations through lobby check-in, badge printing, wayfinding, and post-visit surveys. Check-in can be handled via self-service kiosks or tablets that support QR/PIN sign-in, ID/passport scanning, photo capture, and automatic badge or card issuance, reducing front-desk workload while improving first impressions. The software allows organizations to design configurable workflows aligned to their security, compliance, and visitor experience requirements. Different flows can be defined for external guests, vendors, temporary workers, internal staff, or VIPs, with options to present digital documents, safety instructions, and other content and capture legally binding e-signatures. Multi-site support, multi-language interfaces, and flexible templates for notifications, badges, and agreements make it suitable for distributed, global operations. Beyond check-in, friendlyway provides real-time occupancy visibility and detailed visit logs for audits and incident response. Integration with access control and enterprise systems enables features like watchlist screening, emergency mode with evacuation lists, and automated host alerts. Because it runs on the friendlyway Cloud Platform, organizations can extend the deployment with digital signage, guidance, and self-service modules – creating a unified solution for visitor management, access, and on-site communication.

What is SiteKey?

SiteKey is a cutting-edge solution designed for visitor management and site access, specifically for worksites throughout New Zealand. When visitors, contractors, and employees arrive, they can easily sign in by scanning a QR code on a printed sign, allowing them to use their smartphones without needing to download any applications. Administrators play a crucial role in setting up the sites, designing the printed signage, and preparing the necessary induction materials. Contractors must undergo the induction process during their first visit, which facilitates their hassle-free entry on future visits. The system maintains a real-time register of everyone currently on-site, enabling quick access to the evacuation list via mobile devices during emergency drills. Moreover, SiteKey systematically records daily job safety analyses, incident reports, near misses, toolbox talks, and safety walks occurring at the location. To bolster security measures, the sign-in process is tracked against pre-set GPS boundaries for each site, which triggers alerts or prevents check-ins that occur outside these designated areas. Developed and maintained by Capability Solutions, a New Zealand firm, SiteKey guarantees that each client operates within their own distinct tenancy at a custom web address. This not only improves security but also optimizes the entire visitor management process, making it more efficient for all parties involved. Additionally, the platform's user-friendly interface ensures that both administrators and users can navigate the system with ease, promoting a seamless experience for everyone.

Media

Media

No images available

Integrations Supported

HubSpot CRM
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams

Integrations Supported

API Availability

API Availability

Pricing Information

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Offered?

Pricing Information

$30 NZD/month

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

friendlyway

Date Founded

1998

Company Location

USA, Germany

Company Website

www.friendlyway.com/visitor-management-solution/

Company Facts

Organization Name

Capability Solutions Limited

Company Location

New Zealand

Company Website

sitekey.nz

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Visitor Management

Not specified

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