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What is friendlyway Visitor Management?

friendlyway Visitor Management is an enterprise-ready system for managing visitors, contractors, and employees from one centralized, cloud-based platform. The solution streamlines the journey from pre-registration and invitations through lobby check-in, badge printing, wayfinding, and post-visit surveys. Check-in can be handled via self-service kiosks or tablets that support QR/PIN sign-in, ID/passport scanning, photo capture, and automatic badge or card issuance, reducing front-desk workload while improving first impressions. The software allows organizations to design configurable workflows aligned to their security, compliance, and visitor experience requirements. Different flows can be defined for external guests, vendors, temporary workers, internal staff, or VIPs, with options to present digital documents, safety instructions, and other content and capture legally binding e-signatures. Multi-site support, multi-language interfaces, and flexible templates for notifications, badges, and agreements make it suitable for distributed, global operations. Beyond check-in, friendlyway provides real-time occupancy visibility and detailed visit logs for audits and incident response. Integration with access control and enterprise systems enables features like watchlist screening, emergency mode with evacuation lists, and automated host alerts. Because it runs on the friendlyway Cloud Platform, organizations can extend the deployment with digital signage, guidance, and self-service modules – creating a unified solution for visitor management, access, and on-site communication.

What is TIKS?

TIKS enables organizations to develop intelligent and tailored solutions that enhance safety, compliance, and productivity. Our approach is characterized by agility, innovation, and a commitment to delivering an exceptional user experience while optimizing returns. With over two decades of expertise in technology innovation, risk management, and safety, we possess the knowledge necessary to design an outstanding compliance management solution tailored to your specific requirements, ensuring the safety and success of your entire organization. This solution guarantees that both visitors and sites remain compliant at all times, ultimately resulting in cost savings and the automation of pre-site registrations. Additionally, you can efficiently monitor and manage contractors from any location, overseeing work orders, induction validation, live permit approvals, and access control seamlessly. By doing so, you can consistently track, manage, and enhance safety measures across all sites, no matter where they are located globally. This comprehensive approach not only optimizes operational efficiency but also fosters a culture of safety and compliance throughout your organization.

Media

Media

Integrations Supported

HubSpot CRM
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams

Integrations Supported

Cm3

API Availability

API Availability

Pricing Information

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Offered?

Pricing Information

$160 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

friendlyway

Date Founded

1998

Company Location

USA, Germany

Company Website

www.friendlyway.com/visitor-management-solution/

Company Facts

Organization Name

TIKS

Date Founded

2010

Company Location

Australia

Company Website

www.tiks.com.au

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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