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What is friendlyway Visitor Management?

friendlyway Visitor Management is an enterprise-ready system for managing visitors, contractors, and employees from one centralized, cloud-based platform. The solution streamlines the journey from pre-registration and invitations through lobby check-in, badge printing, wayfinding, and post-visit surveys. Check-in can be handled via self-service kiosks or tablets that support QR/PIN sign-in, ID/passport scanning, photo capture, and automatic badge or card issuance, reducing front-desk workload while improving first impressions. The software allows organizations to design configurable workflows aligned to their security, compliance, and visitor experience requirements. Different flows can be defined for external guests, vendors, temporary workers, internal staff, or VIPs, with options to present digital documents, safety instructions, and other content and capture legally binding e-signatures. Multi-site support, multi-language interfaces, and flexible templates for notifications, badges, and agreements make it suitable for distributed, global operations. Beyond check-in, friendlyway provides real-time occupancy visibility and detailed visit logs for audits and incident response. Integration with access control and enterprise systems enables features like watchlist screening, emergency mode with evacuation lists, and automated host alerts. Because it runs on the friendlyway Cloud Platform, organizations can extend the deployment with digital signage, guidance, and self-service modules – creating a unified solution for visitor management, access, and on-site communication.

What is e-Reception Book?

The e-Reception Book provides a modern, contactless solution to replace conventional paper logs for recording visitors and staff entries. By offering a streamlined visitor check-in process, it helps create a professional first impression while also enhancing security and adhering to GDPR regulations. Safeguarding your visitors' information is paramount, ensuring their data remains confidential. The real-time monitoring dashboard enables you to keep track of individuals present on-site, thereby safeguarding your premises. Additionally, implementing contactless check-in can significantly minimize the risk of spreading COVID-19 within your workplace, fostering a safer environment for all. This innovative approach not only elevates visitor management but also contributes to public health efforts.

Media

Media

Integrations Supported

HubSpot CRM
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams

Integrations Supported

API Availability

API Availability

Pricing Information

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Offered?

Pricing Information

£299.99/year/user
e-Reception Book licence starts from as little as £299.99 ex VAT/Annually.
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

friendlyway

Date Founded

1998

Company Location

USA, Germany

Company Website

www.friendlyway.com/visitor-management-solution/

Company Facts

Organization Name

e-Reception Book

Date Founded

1997

Company Location

United Kingdom

Company Website

www.mediabasedirect.com/ereceptionbook

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Contractor Management

Work Hour Tracking

Facility Management

Visitor Management

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking

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