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What is friendlyway Visitor Management?

friendlyway Visitor Management is an enterprise-ready system for managing visitors, contractors, and employees from one centralized, cloud-based platform. The solution streamlines the journey from pre-registration and invitations through lobby check-in, badge printing, wayfinding, and post-visit surveys. Check-in can be handled via self-service kiosks or tablets that support QR/PIN sign-in, ID/passport scanning, photo capture, and automatic badge or card issuance, reducing front-desk workload while improving first impressions. The software allows organizations to design configurable workflows aligned to their security, compliance, and visitor experience requirements. Different flows can be defined for external guests, vendors, temporary workers, internal staff, or VIPs, with options to present digital documents, safety instructions, and other content and capture legally binding e-signatures. Multi-site support, multi-language interfaces, and flexible templates for notifications, badges, and agreements make it suitable for distributed, global operations. Beyond check-in, friendlyway provides real-time occupancy visibility and detailed visit logs for audits and incident response. Integration with access control and enterprise systems enables features like watchlist screening, emergency mode with evacuation lists, and automated host alerts. Because it runs on the friendlyway Cloud Platform, organizations can extend the deployment with digital signage, guidance, and self-service modules – creating a unified solution for visitor management, access, and on-site communication.

What is friendlyway Cloud Platform?

An innovative tool for businesses seeking to enhance their digital communication strategies friendlyway Cloud Platform represents a groundbreaking fusion of over two decades of friendlyway's expertise in digital signage and interactive kiosks with cutting-edge cloud-based software, delivering unmatched flexibility and user-friendliness. This cloud-native application, built on a microservices architecture, equips businesses with advanced, future-oriented capabilities at the points of service, enhancing smart interactions and integrating AI-powered features. Users can access the Platform's digital signage module online; after creating an account, they can effortlessly edit and schedule content from virtually any location. Additionally, friendlyway offers the option to implement the software on corporate servers, facilitating a seamless intercompany deployment. The Platform is designed to help users craft captivating and interactive content while ensuring it reaches the appropriate audience at the optimal moment. With features like creating device groups and merging playlists and presentations, users can also distribute content intelligently using smart rules that factor in tags and sensor data, thereby maximizing engagement and effectiveness.

Media

Media

Integrations Supported

Microsoft Entra ID
HubSpot CRM
Microsoft Outlook
Microsoft Teams

Integrations Supported

Microsoft Entra ID
Google Drive
Microsoft 365
Microsoft OneDrive

API Availability

API Availability

Pricing Information

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Offered?

Pricing Information

$30 per device/month
Starting price for View-Only Signage.
$70 per device/month for Interactive Signage.
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

friendlyway

Date Founded

1998

Company Location

USA, Germany

Company Website

www.friendlyway.com/visitor-management-solution/

Company Facts

Organization Name

friendlyway

Date Founded

1998

Company Location

United States, Germany

Company Website

www.friendlyway.com/friendlyway-digital-signage/

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

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