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What is govAccess?

Your website must be tailored to meet the unique needs of your community effectively. Learn why an increasing number of governmental entities are turning to Granicus for the creation, development, and management of their digital platforms. Transform your website into a modern center that offers digital services, online forms, signature functionalities, payment solutions, and much more. Our experienced design and usability team has worked on over 1,500 government websites, giving us valuable insight into user behaviors that foster exceptional digital experiences customized for each community. Regardless of your experience level, our content management system (CMS) tools enable users to easily create and publish content, personalize interactions on the website, and adjust content for different devices. You can conveniently contact your dedicated account manager to address any website-related concerns, allowing you to concentrate more on your core responsibilities rather than website management. Formulated to address governmental needs, our websites come equipped with a broad range of features that enhance user-friendliness and boost community engagement and satisfaction. By employing our innovative solutions, you can ensure that your online presence not only fulfills but surpasses the expectations of your community, creating a more connected and informed populace. In today's digital landscape, it's essential to adapt and evolve continually to serve your community effectively.

What is Social Point?

Social Point by Open Point is a public engagement platform designed to help organizations gather, analyze, and act on community feedback across every stage of a project. The platform helps teams move beyond scattered tools and disconnected processes by bringing participation tools, visual project pages, built-in reporting, and AI-powered insight into one place. It is built for organizations that need to reach broad communities, foster two-way conversations, and ensure public voices inform decisions that shape better outcomes. Social Point by Open Point offers a large toolkit for different participation needs, including forms, social maps, quick polls, Q&A, virtual budgeting, idea boards, story-driven feedback, conversations, and forums. These tools allow participants to share opinions, ask questions, pin location-specific comments, allocate virtual budgets, upload media, discuss topics, and highlight priorities. Organizations can customize tools, fields, designs, and workflows to match their engagement goals and internal processes. Real-time reporting helps teams access community sentiment, identify patterns, and understand feedback as it happens. AI-powered insight supports faster analysis by helping turn large volumes of public input into usable findings. Social Point by Open Point also supports IAP2-aligned participation through training, certification, expert-led facilitation, real-world case studies, and practical tools for effective engagement. It is trusted by organizations across local government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. Social Point by Open Point helps teams build stronger relationships, improve transparency, reduce engagement fragmentation, and turn community input into measurable project impact.

Media

Media

Integrations Supported

Granicus
govDelivery

Integrations Supported

Open Point

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Granicus

Company Location

United States

Company Website

granicus.com/solution/govaccess/

Company Facts

Organization Name

Open Point

Date Founded

2013

Company Location

Australia

Company Website

www.openpoint.com

Categories and Features

Citizen Engagement

Not specified

Website Builder

Not specified

Categories and Features

Citizen Engagement

Not specified

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