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What is harmon.ie?

harmon.ie enables knowledge workers to effortlessly capture and organize emails and documents for SharePoint and Teams directly from Outlook, the primary platform for their daily tasks. This streamlined approach facilitates the easy discovery and sharing of crucial content right within the email interface. By simplifying essential processes, harmon.ie enhances SharePoint utilization, boosts workplace productivity, and ensures compliance with information governance standards. Numerous enterprise clients depend on harmon.ie’s products, which are designed for SharePoint and Microsoft 365, to manage emails, oversee records, foster collaboration, preserve knowledge, and encourage SharePoint adoption. Since becoming a Microsoft Partner in 2003, harmon.ie has received several accolades, including multiple Microsoft Best App Awards. Their leading solution effectively dismantles data silos present in Microsoft 365 applications by categorizing information with Descriptive Labels. Furthermore, the harmon.ie SmartAssistant empowers organizations to consolidate all their data, allowing employees to focus more on their essential tasks. This comprehensive approach not only streamlines workflows but also significantly enhances overall efficiency in the workplace.

What is QnA Maker?

Creating a functional bot from your data can be accomplished in mere minutes. By leveraging resources such as FAQ pages, support sites, product manuals, SharePoint documents, or editorial content, you can easily create, train, and deploy an advanced bot using an intuitive interface or REST APIs, all without needing any coding expertise. You can launch your bot on various platforms or within teams without writing a single line of code. Additionally, you can give your bot a unique personality by integrating existing chit-chat datasets. The platform facilitates extracting question-answer pairs from a range of semi-structured content, including FAQ pages, support websites, Excel files, product manuals, and policies. Designing complex multi-turn conversations is also simple using the QnA Maker portal or REST APIs. Moreover, you can refine your ranking model based on insights gained from user interactions and feedback, which promotes ongoing enhancement. With the QnA Maker service functioning as a hosted model, you can choose product tiers that fit your organization’s size and throughput needs, all while ensuring security within the Azure compliance framework. This all-encompassing strategy guarantees that individuals with diverse technical backgrounds can effectively utilize automated conversational agents. Ultimately, this accessibility paves the way for innovative applications in customer service and engagement.

Media

Media

Integrations Supported

Microsoft SharePoint
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams

Integrations Supported

Microsoft SharePoint
Azure AI Content Safety
Azure AI Services
Azure Marketplace
LUIS
Microsoft Azure
maaiiconnect

API Availability

API Availability

Pricing Information

$6 per user per month
Annual subscription. Min 15 users.
Available in USD, EUR, CAD, GBP.
Custom prices for enterprises (150+ users)
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
On-Prem
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

harmon.ie

Date Founded

2011

Company Location

United States

Company Website

harmon.ie/

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.qnamaker.ai/

Categories and Features

Collaboration

Content Management
Document Management
Project Management
Version Control

Content Collaboration

Document Creation / Editing
Document Management
File Sharing
Search
Version Control
Workflow / Approval Process

Email Archiving

Access Control
Backup Management
Compliance Management
Retention Management
eDiscovery

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Shared Inboxes

Knowledge Management

Collaboration
Content Management

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

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