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What is headcount365?

headcount365 consolidates workforce management activities and information into a single reliable source for large organizations. By allowing users to link any Applicant Tracking System (ATS), Human Resource Information System (HRIS), and Financial Planning & Analysis (FP&A) tools, it facilitates the creation of precise headcount budgets in real-time. The platform's goal is to eliminate the need for spreadsheets and the manual processes typically involved in annual headcount planning. This innovative approach not only streamlines operations but also enhances accuracy and efficiency in workforce management.

What is ConnectWise RMM?

Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.

Media

Media

Integrations Supported

Acronis Automation
Ashby
Asio by ConnectWise
Autotask PSA
Auvik
BrightGauge
ConnectWise PSA
DataLakeHouse.io
Greenhouse
HaloPSA
Heimdal Endpoint Detection and Response (EDR)
IT Portal
Lever
Liongard
Motileo
N‑able Passportal
OpenText Core Endpoint Protection
ScalePad Lifecycle Manager
Setyl
iCIMS

Integrations Supported

Acronis Automation
Ashby
Asio by ConnectWise
Autotask PSA
Auvik
BrightGauge
ConnectWise PSA
DataLakeHouse.io
Greenhouse
HaloPSA
Heimdal Endpoint Detection and Response (EDR)
IT Portal
Lever
Liongard
Motileo
N‑able Passportal
OpenText Core Endpoint Protection
ScalePad Lifecycle Manager
Setyl
iCIMS

API Availability

Has API

API Availability

Has API

Pricing Information

$9000
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

headcount365

Date Founded

2021

Company Location

United States

Company Website

www.headcount365.com

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/unified-management/rmm

Categories and Features

Categories and Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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