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What is iCallify?

iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation. The platform supports inbound, outbound, and blended call center operations with advanced features including predictive dialer, power dialer, preview dialer, auto dialer, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call functionality, real-time monitoring dashboards, advanced call distribution strategies, and a Movable Dialer for flexible agent workflows. Designed for scalability and flexibility, iCallify helps organizations improve operational efficiency, increase conversion rates, and deliver personalized customer experiences. The system supports multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), seamless Theme Customization for brand alignment, and integration capabilities for CRM and third-party systems. It also ensures regulatory adherence with built-in TCPA Compliance features for safe and compliant outreach. With both cloud and on-premise deployment options, iCallify enables businesses across industries to transform their contact center operations into high-performance engagement hubs. Key Features: AI-Powered Omnichannel Contact Center Optimized for Low Bandwidth Environments Low Server Configuration Requirements Advanced Dialer Suite with Multi-Mode Campaign Control Multi-Tenant Architecture for BPO & Enterprise Use WhatsApp Business Calling Integration Dedicated WhatsApp Call Center Software with Reporting Built-in Billing System Real-Time Supervisor Control Tools Scalable Deployment (Cloud & On-Premise) Movable Dialer for enhanced usability Theme Customization for personalized interface TCPA Compliance for secure and lawful communication

What is Maxcalling?

Maxcalling is a comprehensive sales productivity application that streamlines the process of making outbound calls from a centralized platform. It features an intuitive interface where users can easily navigate through a collection of business cards, allowing them to review client histories and identify actionable tasks. With its efficient built-in search capability, finding relevant information becomes a quicker endeavor. You can begin your experience by adding up to 50 prospects at no cost, after which you have the option to purchase the app for $99. Additionally, it ensures secure data storage through AES encryption, safeguarding sensitive information. Maxcalling operates on the belief that successful sales are achieved by progressing through logical steps. It also incorporates functionalities reminiscent of a sales diary and the adaptability of spreadsheet applications. As a conversation tracker and daily activity planner, it caters to the needs of sales professionals by enabling them to make calls and log conversations seamlessly. With a user-friendly design, the app can be utilized daily with minimal input required, enhancing overall efficiency in sales activities. This versatility makes it an invaluable tool for anyone looking to boost their sales performance.

Media

Media

Integrations Supported

Odoo
Salesforce
WhatsApp
Zoho CRM

Integrations Supported

API Availability

API Availability

Pricing Information

$10 /user/month
Flexible pricing tailored to your business needs. Start with a 14-day free trial to explore all features—contact us for detailed pricing and a customized quote.
Free Trial Offered?

Pricing Information

$99
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

iCallify

Date Founded

2011

Company Location

United States

Company Website

icallify.com

Company Facts

Organization Name

Maxcalling

Company Location

India

Company Website

www.maxcalling.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Power Dialers

Not specified

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Dialers

Not specified

Voice Broadcasting

Not specified

Categories and Features

CRM

Not specified

Power Dialers

Not specified

Sales Enablement

Not specified

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